Pantages Hotel is currently recruiting for a Breakfast Server to work in our restaurant! The primary responsibilities of the role include making sure our guests and customers have a wonderful breakfast experience and leave ready for their day!
What we offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Greet guests, communicate the menu and daily specials, offer suggestions and ensure an overall relaxed and fun breakfast experience.
Submit order to the Culinary team, ensuring accurate and clear information that translates to a seamless experience for everyone involved.
Do quality checks with each table ensuring the customer is happy or following through with any requests.
Accurately punch in orders and issue billing, answering questions as needed.
Clear the tables and ensure everything is set for the next customer.
It’s breakfast service, so keep the coffee topped up and the conversation light.
Perform other reasonable tasks as assigned by management.
What we are looking for...

Serving experience in a busy environment is an asset.
Excellent communication and positive attitude.
Proven customer service skills and resolving customer concerns.
Strong organization skills and a proficient multi-tasker.
Must have a Valid Food Handlers Certificate.
Must be available to work varied shifts, including early mornings, weekends, and holidays.
Must be legally authorized to work in Canada
About Us

https://www.silverhotelgroup.com/
Pantages Hotel is a boutique hotel with intimate surroundings in the heart of Canada’s Downtown, just steps away from the best shopping, dining and entertainment the city has to offer. Situated in the heart of one of Toronto’s most vibrant neighborhoods, this hotel offers unique rooms with alternative layouts, and different amenities. Floor-to-ceiling windows make a memorable and effortless experience for our travellers!

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Night Auditor - Pantages Hotel Downtown Toronto
Pantages Hotel is currently hiring a Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager or designate:

Provides excellent customer service to all guests;
Welcomes and greets all guests, and executes check-in and check-out procedures;
Answers guest inquiries and provide assistance in a professional manner;
Answers all incoming phone calls and processes new reservations;
Accurately follows all cash handling procedures;
Adheres to all department and Company policies and procedures;
Ensures guest security by proper handling of guest room keys and personal information;
Administers all night audit functions;
Balances all revenue and settlement accounts nightly;
Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
Maintains files and resets the system for the next day of operations;
Follows up on guest requests and resolves problems promptly;
Performs any other job-related duties as assigned.
What We are Looking for...

Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner
Organized and able to work in a fast-paced, multi-tasking environment
Proficient in using a computer, good knowledge of excel and basic accounting principles
Excellent communications skills, written and oral
Works well under pressure in a changing environment
Ability to work with minimal supervision
Maestro PMS knowledge an asset
Able to stand for an 8-hour shift
Must be able to work evenings and overnights, including weekends and holidays
The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.
About Us
Situated in Toronto’s theatre district neighbourhood, the Pantages Hotel is a city icon in its own right!  Located in the heart of vibrant, downtown Toronto between Yonge & Victoria, our boutique-style hotel offers relaxed, sophisticated elegance, spacious rooms, studios and suites, and thoughtful amenities.Nearby, you will discover destination shopping and one-of-a-kind boutique experiences, numerous restaurants, and the bustling activity of Yonge Street, the longest street in Canada.Designed by world-renowned architect Moshe Safdie and completed in 2003, the property’s post-modern architecture uses limestone to reflect and complement the historic theatre buildings that have made the area famous.

https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.