Cooks
We are currently recruiting General Cook 2's to work at our Valhalla Hotel & Conference Centre location in Thunder Bay, ON to take its food and beverage operation to the next level.  As a member of the kitchen team the General Cook 2 is a versatile and flexible cook who is familiar with all areas of kitchen operations and production. They are responsible for the general production of all menu items and participate in all cooking and food preparation processes. The General Cook 2 can work independently at any assigned station and in all areas of the kitchen. They ensure production standards nare met and are familiar with all menu items and can take on any task in the kitchen ensuring all production, plating and product quality standards are met. They are focused on providing exceptional service and creating memorable dining experiences for
all guests by ensuring all food items are ready on time and ensuring quality control. If you have a flair for food, a passion for presentation, and are "hungry" to showcase your talents and grow within the company, we encourage you to apply for this exciting opportunity!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Chef or designate, you will

Adhere to hotel standards of food quality, recipes and preparation;
Prepare ingredients for cooking, including portioning, chopping, and storing food;
Wash and peel fresh fruits and vegetables;
Weigh, measure, and mix ingredients;
Ensure the highest quality of the product in the preparation of food;
Ensure the proper setup and readiness of menu items;
Adhere to the seasoning, portions, and appearance guidelines of food served;
Store unused food properly to minimize waste and maximize quality;
Ensure that proper Health & Safety and sanitation practices are practiced;
Assure smooth kitchen operations by coordinating with related Food and Beverage Departments;
Prepare hot and cold foods according to recipes, quality and presentation standards, and food preparation checklist
Perform other duties as required;
Ability to work and prepare all menu items including breakfast, lunch and dinner, and banqueting (if applicable);
Available to work flexible hours, including mornings, evenings, weekends, and holidays.
What we are looking for...

Strong verbal and written communication skills;
Excellent organizational and time management skills;
Ability to multi-task and work in a fast-paced environment;
Basic knowledge of food hygiene;
Positive and professional attitude and appearance;
High level of accuracy, and a strong commitment to detail;
Work well under pressure and in a team environment;
Must be available evenings, weekends, and flexible shifts.
About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

House Person
We are currently recruiting for a House Person!  Reporting to the Executive Housekeeper, the primary responsibility of the House Person is to ensure that the cleanliness and the quality of the overall hotel meet the highest industry standards, thus providing our guests with an outstanding product to enjoy.  The focus is on providing hands-on, timely, and genuine guest service.  The House Person is responsible for ensuring public areas of the Hotel are cleaned and linens are restocked for fellow team members. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper, the House Person’s responsibilities include:

Cleaning designated areas including, but not limited to, restrooms, public areas, offices, and banquet/meeting/conference rooms;
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, and shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays;
Greet guests in a friendly manner;
Report maintenance deficiencies and items in need of repair;
Stock and maintain supply rooms, as needed;
Perform deep cleaning tasks and special projects (for example mattress flipping, furniture moves, etc.), as needed;
Deliver guest requests and assist in cleaning guest rooms, as needed;
Cleaning of guestrooms (cleaning behind beds and armoires, washing walls, cleaning light shades.);
Assisting room attendants by removing dirty linen and garbage from their carts;
Assisting in robe and linen inventories;
Other duties as assigned.
 Physical Aspects of Position (include but are not limited to): 

Constant standing and walking throughout shift;
Frequent lifting and carrying up to 30 lbs;
Frequent kneeling, pushing, pulling, and lifting;
Occasional ascending or descending ladders, stairs, and ramps.
What we are Looking for...

Housekeeping experience is desirable but not required;
Basic knowledge of cleaning and industrial equipment and cleaning materials desired but not required;
Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Ability to work flexible shifts (mornings, afternoons, evenings, weekends, and holidays);
Perform other reasonable job duties as requested by Supervisors.
About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Housekeeping Room Attendant
We are currently looking for a Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and/or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper and/or designate, the Room Attendant is responsible for:

Enters and prepares the room for cleaning;
Makes the bed(s) according to hotel standards;
Replenishes guestroom and bath supplies;
Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
Maintains work area and equipment according to hotel standards;
Attends to guest calls, guest requests /guest complaints in the area assigned to him;
Responsible for achieving and exceeding guest satisfaction;
Other duties as assigned. 
What we are looking for...

Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Must be available to work weekdays, weekends, and holidays as required.
About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Housekeeping Room Attendant
We are currently looking for a Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and/or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper and/or designate, the Room Attendant is responsible for:

Enters and prepares the room for cleaning;
Makes the bed(s) according to hotel standards;
Replenishes guestroom and bath supplies;
Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
Maintains work area and equipment according to hotel standards;
Attends to guest calls, guest requests /guest complaints in the area assigned to him;
Responsible for achieving and exceeding guest satisfaction;
Other duties as assigned. 
What we are looking for...

Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Must be available to work weekdays, weekends, and holidays as required.
About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Banquet Captain
The Valhalla Hotel & Conference Centre is currently recruiting for a Banquet Captain. The Banquet Captain’s primary responsibility includes the supervision of the banquet staff and the coordination of all food and beverage services within the banquet department. They are responsible for training the banquet team and overseeing the enforcement of hotel standards on setting up the banquet rooms, upkeeping, service, break away, event courses, cleaning, staff grooming, and hygiene. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food & Beverage Manager and/or Director of Food & Beverage, the Banquet Captain:

Meets and greets guests in a friendly and warm manner;
Coordinates with the event host on all aspects of the banquet function;
Performs planning and organization functions for the banqueting department like maintaining the banquet logbook, maintaining and updating function sheets/BEO;
Checks banquet rooms, service, and kitchen areas for cleanliness, and proper setup, and make sure sufficient supplies and equipment are available for the function;
Oversees all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time;
Has the ability to respond quickly and accurately to guest requests;
Has the ability to obtain any government-required licenses or certification for example liquor licenses etc.;
Displays good customer relation skills and takes initiative to greet guests in a friendly manner;
Plans the event course and orchestrates its completion in a timely, quiet, and courteous manner;
Observes guests to fulfill any additional requests, to perceive when the next course should begin, or when the meal is completed;
Adheres to all banquet standard processes and also hotel standard policies and procedures.
Supervises and trains staff in the setup and breakdown of assigned banquet rooms according to contract and managers instructions;
Supervises and trains staff in the service of food and beverages according to standards;
Discuss any last-minute changes with the banquet team;
Assists in conducting pre-shift and pre-function meetings;
Communicates frequently with function hosts in order to ensure that their needs are being met;
Ensures all guest checks are billed and signed by the host according to planned arrangements;
Performs other duties as assigned.
What We are Looking For...

Exceptional knowledge and understanding of various banquet and food service techniques and standards;
Previous experience in working with Point of sales software and Banqueting software;
Experience working as a Banquet Server or Captain in a high-volume, up-scale hotel.
Physical Aspects of Position (include but are not limited to): 
Frequent walking with some standing at times possibly extended distances;
Ability to bend and climb stairs when necessary;
Frequently lift and/or carry up to 25 lbs;
Occasionally lift and/or carry up to 50 lbs;
Ability to reach with hands and arms in any direction and kneel and stoop repeatedly.

About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.