Guest Services Agent
We are currently looking for a Guest Services Agent! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager, the Guest Service Agent will:

Maintain a warm and friendly demeanor at all times with guests and team members;
Comply with all company standards and brand standards, if applicable;
Interact with all guests during check-in and check-out procedure;
Create and cancel reservations as required, handle check-in and check-outs;
Greet all incoming and outgoing calls in a professional and timely manner;
Review logbook, and emails daily and complete all tasks on the checklist;
Maintain proper operation of Front Desk telephones, be familiar with daily sell rates;
Balance and prepare individual paperwork for closing of shift with hotel standards;
Work closely and maintain proper communication with all hotel departments;
Handle guest registration and room assignments, accommodating special requests whenever possible;
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner;
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, gift shop, safety boxes etc.;
Perform other duties assigned by the Supervisor or department manager.
What We are Looking for...

Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Results-oriented with the ability to be flexible and work well in a busy and demanding environment;
A self-motivated individual with the ability to problem solve, initiate action, and complete projects in a timely manner with minimal supervision;
Must be friendly, energetic, enthusiastic, and self-motivated, with a professional appearance;
Available to work days, evenings, weekends, and/or holidays as required;
Must be legally authorized to work in Canada. 
About TownePlace Suites Mississauga- Airport Corporate Centre
https://www.silverhotelgroup.com/hotel/towneplace-suites-mississauga-airport-corporate-centre/
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Guest Services Supervisor
We are currently looking to hire a Guest Service Supervisor. The Guest Services Supervisor (GSS) is a social and interactive position and is crucial in setting the tone for everyone who walks through our door. Our lobby environment leads the way for a guest’s experience and provides the always-important first impression. Working collaboratively with the Guest Services Manager, the successful candidate will be responsible for supporting the daily operations of the front office team in our incredible hotel. This individual will be responsible for providing support and training to the team in guest-related and room operations, both during the day, afternoon, and night shifts (when-needed). This role requires an individual who thrives on working rotational shifts.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Rooms Division Manager or designate, you will:

Ensures a smooth operation of the Guest Services in the absence of the Rooms Division Manager;
Acts as a role model in the service vision and standards of the Guest Services Team;
Supervises the registration and check-out of guests including processing customer payments, and supporting team members as necessary;
Supports in training the team on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions;
Encourages teamwork and quality service through daily communication and coordination with other departments/ outlets. Key departmental contacts include Accounting, Revenue Management, Sales, Food and Beverage, Housekeeping, and Maintenance;
Verifies that accurate room status information is maintained and properly communicated;
Resolves guest problems quickly, efficiently, and courteously;
Assists with scheduling, payroll, coaching, performance management, hiring, performance reviews, and training for all Guest Services team members;
Understands and comply with all health and safety rules, regulations, and laws.  Report unsafe acts or hazardous conditions to ensure department equipment is maintained and operated in a safe manner;
Acts as a health and safety leader on the property, report all workplace incidents/accidents or near misses, role model wearing all Personal Protective Equipment required, and participates in fire safety plan;
Performs other duties as assigned including assisting team members with their roles during peak periods.
What We are Looking for...

Previous supervisory responsibilities preferred in a customer-facing and/or hospitality position;
Highly interpersonal; comfortable engaging with all guests, visitors, vendors, and team members;
Thrives in a fast-paced high-pressure environment-maintaining composure and objectivity;
Demonstrated ability to interact in a team environment with several divisions/departments
Excellent written and verbal communication skills are essential;
Computer literate in property operating systems such as Opera, and Maestro., as well as being proficient in MS Office (Word, Excel, PowerPoint) is an asset;
Ability to work flexible shifts which may include but are not limited to days, evenings, overnights, weekends, and holidays as required by management and the operations.
Novotel Toronto Centre
Newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. At Novotel Toronto Centre variety of services makes any stay exceptional with a true European touch. The Hotel is minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront and a myriad of shopping and dining options. Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Our unique bedding is a major asset in all 262 rooms of the hotel. Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting. It’s a 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Housekeeping Manager
Aloft Vaughan Mills is currently recruiting for a Housekeeping Manager. The primary responsibility of the Housekeeping Manager is to oversee and manage the day-to-day work of the third-party Housekeeping team members.  The Housekeeping Manager will work closely with the General Manager and Corporate Director of Operations to determine the strategic direction of the Housekeeping department.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the General Manager, this position requires a highly motivated and ambitious professional who can work with minimal supervision:

Manage the day-to-day activities of the Housekeeping team;
Enforce hotels standards, policies, and procedures to the Housekeeping team;
Be a department leader who motivates and mentors all housekeeping team members;
Ascertain staff training needs and provide such training;
Manage departmental budget and expenses;
Lead the Health and Safety efforts of the property, ensuring all WHIMIS, WSIB, OHSA, and joint health and safety procedures are followed in the housekeeping department;
Operate well under pressure while exercising good judgments and focusing attention on details;
Maintain confidentiality of hotel guests and pertinent hotel information;
Ensure security of guest room access and hotel property;
Establish, maintain and train standards and procedures for cleaning and safe working conditions in the housekeeping department;
Works to ensure high scores for cleanliness and other housekeeping-related items on all inspections;
Develops and maintains a deep cleaning schedule and room cleanliness program;
Inspects or delegates inspections of all guestrooms cleaned by room attendants;
Develops an inspection program for all public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained;
Ensures final inspection of all housekeeping-related duties performed by the housekeeping team;
Initiates new procedures to increase the efficiency of labor and safe chemical and equipment use;
May serve as "manager on duty" as required;
Perform other duties as assigned including assisting staff with their job functions during peak periods.
 What We are Looking for...

Managerial experience in housekeeping in a Hotel or related industry;
Post-secondary degree/diploma in Tourism or Hospitality is an asset;
Strong verbal and written communication skills;
Spanish is an asset;
Excellent organizational, technical, analytical, and problem-solving skills;
Able to think clearly in pressure situations, exercise good judgment, and focus attention on details;
Is able to endure an abundance of physical movements in the performance of job duties;
Working knowledge of Microsoft Word and Excel;
Highly interpersonal; comfortable engaging with all guests, visitors, vendors, and team members;
Experience in financial management for a housekeeping department is an asset;
Experience working in a unionized environment will be considered an asset;
A positive attitude is a must!
Must be available to work flexible shifts which may include but are not limited to days, evenings, overnights, weekends, and holidays as required by management.
About Aloft Vaughan Mills
https://www.silverhotelgroup.com/hotel/aloft-vaughan-mills/
The Aloft Vaughan Mills is a star all on its own!  Our trendy hotel offers excitement inside and out. It is just a couple of steps away from Vaughan Mills Shopping Centre, a unique and dynamic mega-mall with upscale restaurants and specialty shops, Canada’s Wonderland; and the great outdoors.
At Aloft, stylish décor blends with modern comfort to make all rooms cozy, featuring the signature Aloft ultra-comfortable bed, an oversized spa shower, custom amenities by Bliss® Spa, and complimentary wireless Internet access. In addition to convenient access to hot attractions, Aloft Vaughan Mills offers the Re:fuel self-serve gourmet pantry, W XYZ bar and Re:mix lounge to relax or play.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Silver Hotel group is currently recruiting a Sales Manager for our Downtown Hotel Collection!
The Sales Manager is responsible to negotiate and contract new/repeat business by prospecting, doing sales calls, and networking to generate, business for our collection of hotels in downtown Toronto while achieving guest satisfaction and soliciting past and new business to exceed revenue goals as assigned. The individual will serve as a leader within the Group team, enhancing departmental effectiveness to achieve revenue goals while developing their skill set with a deeper understanding of all sales segments and revenue management.
The Sales Manager is responsible for group business, meetings, and conferences, bust also the coordination with clients and the hotel departments to ensure successful events.
As a Sales Manager with the Downtown Sales Collection Team, you will work closely with the hotel teams to deliver exceptional guest service and strong financial results. You will also participate in the sales and marketing efforts within the properties.
Key Responsibilities

Achieve revenue targets with a focus on growth and development for Downtown Hotel Collection.
Solicit, negotiate, and close new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc.) to maximize revenue to meet or exceed goals.
Participate in annual business planning, strategy, and tactical planning.
Submit weekly sales action plan to Regional Sales Director – Downtown Hotel Collection for the coming week outlining sales activities and results from previous prospecting activities (Delphi report).
Keep current on all service offerings, marketing programs, and overall property updates for each hotel.
Respond to all assigned leads and customer queries promptly and professionally.'
You have charisma and a "can do" attitude that engages people to want to do business with us.
You have attention to detail and are self-motivated.
You're open to new thoughts and ideas and enjoy working with people.
You bring a new perspective and “out-of-the-box” ideas to the position.
Distribute and share uncovered leads / relevant contacts.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
About Us
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!

Night Auditor
We are currently hiring a Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager or designate:

Provides excellent customer service to all guests;
Welcomes and greets all guests, and executes check-in and check-out procedures;
Answers guest inquiries and provide assistance in a professional manner;
Answers all incoming phone calls and processes new reservations;
Accurately follows all cash handling procedures;
Adheres to all department and Company policies and procedures;
Ensures guest security by proper handling of guest room keys and personal information;
Administers all night audit functions;
Balances all revenue and settlement accounts nightly;
Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
Maintains files and resets the system for the next day of operations;
Follows up on guest requests and resolves problems promptly;
Performs any other job-related duties as assigned.
What We are Looking for...

Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
Organized and able to work in a fast-paced, multi-tasking environment;
Proficient in using a computer, good knowledge of excel and basic accounting principles;
Excellent communications skills, written and oral;
Works well under pressure in a changing environment;
Ability to work with minimal supervision;
OPERA PMS knowledge preferred;
Able to stand for an 8-hour shift;
Must be able to work evenings and overnights including weekends and holidays;
The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.
Must be availble at least three days a week

About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

A hotel in the Mississauga Airport Corporate Centre is recruiting for a Rooms Division Manager! In collaboration with the Front Office Manager and the Executive Housekeeper, the Rooms Division Manager is not only responsible for the inspection of the rooms and ensuring they are up to the property’s standard of quality, but they also ensures smooth processes and high compliance in terms of guest relations, housekeeping, and reservation standards by overseeing the operations of both departments to ensure an overall perfect guest experience.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the General Manager, the Rooms Division Manager:

Directs the Housekeeping staff in the fulfilment of departmental assignments with a high degree of quality, within budget parameters, and on schedule.
Ensures exceptional levels of cleanliness and care of guest rooms and public areas.
Creates and develops policies and procedures to ensure a safe and efficient working environment.
Maintains the care and use of supplies, equipment, and the appearance of all Housekeeping areas and ensures that Housekeeping staff follow same.
Performs daily inspections of common areas and rooms for sanitation, order, safety and proper performance of assigned duties.
Spot checks storage rooms, utility and janitorial closets, etc., for upkeep and supply control.
Coordinates repair needs with Maintenance.
Processes payables efficiently and in accordance with approved policy and procedures.
Attends all required meetings to provide input and recommendations.
Ensure him/her as well as their team deliver outstanding guest care at all times.
Respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
Assists with incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests.
Control cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
Ensure Front Office logbook and hotel log book is always updated and actioned upon.
Ensure safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
Participate in hotel committees and task force assignments.
Ensure that all team members comply with company safety policies, procedures, and guidelines.
What We are Looking for

Practical experience managing Front Desk and Housekeeping departments highly recommended. Monitor the cleanliness of the public areas and great attention to detail.
A minimum of 2 years hotel experience and one year in a significant managerial role, previous housekeeping experience an asset. Diploma, degree, or master’s in hospitality – food & beverage, or hospitality management school.
Strong computer skills with advanced knowledge of Microsoft Office and Outlook.
The ability to demonstrate skills of an approachable coach that cultivates a work environment that encourages feedback.
Availability to work evenings and weekends.
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Night Auditor
We are currently hiring a Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager or designate:

Provides excellent customer service to all guests;
Welcomes and greets all guests, and executes check-in and check-out procedures;
Answers guest inquiries and provide assistance in a professional manner;
Answers all incoming phone calls and processes new reservations;
Accurately follows all cash handling procedures;
Adheres to all department and Company policies and procedures;
Ensures guest security by proper handling of guest room keys and personal information;
Administers all night audit functions;
Balances all revenue and settlement accounts nightly;
Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
Maintains files and resets the system for the next day of operations;
Follows up on guest requests and resolves problems promptly;
Performs any other job-related duties as assigned.
What We are Looking for...

Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
Organized and able to work in a fast-paced, multi-tasking environment;
Proficient in using a computer, good knowledge of excel and basic accounting principles;
Excellent communications skills, written and oral;
Works well under pressure in a changing environment;
Ability to work with minimal supervision;
OPERA PMS knowledge preferred;
Able to stand for an 8-hour shift;
Must be able to work evenings and overnights including weekends and holidays;
The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.
Salary Range
$17.50 / hour
About Days Inn & Suites by Wyndham Thunder Bay North
https://www.silverhotelgroup.com/hotel/days-inn-by-wyndham-thunder-bay-north/
Days Inn by Wyndham Thunder Bay North is an award-winning Hotel offering 92 well-appointed guestrooms, complimentary breakfast, a fitness room and one meeting room
Located next to Thunder Bay Regional Health Sciences Centre we offer our Guests a worry-free place to stay while in Thunder Bay for medical purposes. Close to Lakehead University and a short drive to Thunder Bay’s Entertainment District makes us a great place to stay. Sharing our parking lot with 5Forks Restaurant and Subway offers our Guests some great meal options without leaving the parking lot.
Our quiet yet central location is just ten minutes from the Thunder Bay Airport and downtown Thunder Bay, keeping you close to everything you want but away from the noise you don’t.
As part of Wyndham Worldwide Hotels, we have access to over 9,000 Hotels globally.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Housekeeping Room Attendant
We are currently looking for a Part Time Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and/or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper and/or designate, the Room Attendant is responsible for:

Enters and prepares the room for cleaning;
Makes the bed(s) according to hotel standards;
Replenishes guestroom and bath supplies;
Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
Maintains work area and equipment according to hotel standards;
Attends to guest calls, guest requests /guest complaints in the area assigned to him;
Responsible for achieving and exceeding guest satisfaction;
Other duties as assigned. 
What we are looking for...

Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Must be available to work weekdays, weekends, and holidays as required.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Convention Service Manager
We are currently hiring a Convention Service Manager to join our team. The Convention Service Manager is responsible for planning, organizing, and managing the in-house details for a large group and convention booking (e.g., menus, set-up, etc.) Participate in negotiating meetings/functions rooms, rates, and all related requirements. Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product. Focus on execution of all aspects of event planning including coordination from the signing of a group contract forward, VIP needs, amenities, and group resumes. Assisting in the completion of BEOs for group and local catering. Complete walk-through of function space prior to events beginning and complete checklist for each group; both local and groups.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
RRSP Matching Program
Key Responsibilities
Reporting to the General Manager and working closely with the Regional Director of Sales :

Work closely with Sales, Catering, and banquet team
will serve the on-site group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes
Leading BEO meetings including distribution
Increase Banquet revenues by upselling and doing Catering sales
Maintain & log all client communications in the system, It is the responsibility of the Conventions Services Manager to keep in touch with clients through phone calls, emails, letters, and personal meetings.
Attend the weekly Revenue Management, Sales, and Group Pickup Meetings.
Work closely with the Sales Managers to ensure client satisfaction.
Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
Generate “thank you” notes to clients with prompt follow-up of negative client feedback as necessary.
Able to conduct hotel site inspections and client presentations.
Resourceful skills to provide contemporary set-ups, menus, and functions for groups.
Ability to produce artistic and innovative menus while working closely with the Executive Chef on pricing specialty menus.
Work closely with the banquet department on operations and event execution, ability to consistently deliver flawless events.
Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders.
Monitor group room blocks and pick up, and generate detailed resumes for the operating departments.
Ability to work with outside vendors to ensure client satisfaction for all events/groups.
What We are Looking for...

Previous work experience as a hotel Convention Services Manager in a 3-5 star property is required.
University or College diploma in Hospitality is a definite asset;
Strong computer skills, with knowledge of Microsoft Office, are essential;
Organized, results-orientated, proven time management skills and ability to work under pressure;
Proven experience motivating and inspiring a team to achieve strong performance results;
Strong problem-solving and creative thinking skills;
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members;
Available to work nights, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts;
Full Time Position - 37.5 hours per week.
Must be legally authorized to work in Canada:
Radisson Blu is centrally located in Toronto, just a 5 minute from Rogers Centre and 6 minutes by foot to Ripley's Aquarium Canada. The hotel has amazing views of the CN tower and Lake Toronto, where you can climb aboard a Water Taxi and head over to Toronto Island.  The Hotel provides a place to reach all the fun destinations that Toronto has to offer and if you are traveling by plane from Billy Bishop Airport, we are only 5 minutes down the way. Famous for our outdoor pool in the summer the hotel provides all the creature comforts your home away from home offers.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

The Pantages Hotel is currently recruiting a Cook 2 to take its food and beverage operation to the next level! If you have a flair for food, a passion for presentation, and are "hungry" to showcase your talents and grow within the company, we encourage you to apply for this exciting opportunity!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Chef or their designate, you will

Adhere to hotel standards of food quality, recipes and preparation;
Prepare ingredients for cooking, including portioning, chopping, and storing food;
Wash and peel fresh fruits and vegetables;
Weigh, measure, and mix ingredients;
Ensure the highest quality of the product in the preparation of food;
Ensure the proper setup and readiness of menu items;
Adhere to the seasoning, portions, and appearance guidelines of food served;
Store unused food properly to minimize waste and maximize quality;
Ensure that proper Health & Safety and sanitation practices are practiced;
Assure smooth kitchen operations by coordinating with related Food and Beverage Departments;
Prepare hot and cold foods according to recipes, quality and presentation standards, and food preparation checklist
Perform other duties as required;
Ability to work and prepare all menu items including breakfast, lunch and dinner, and banqueting (if applicable);
Available to work flexible hours, including mornings, evenings, weekends, and holidays.
What we are looking for...

Strong verbal communication skills;
Excellent organizational and time management skills;
Ability to multi-task and work in a fast-paced environment;
Basic knowledge of food hygiene;
Positive and professional attitude and appearance;
High level of accuracy, and a strong commitment to detail;
Work well under pressure and in a team environment;
Must be available evenings, weekends, and flexible shifts.
The Pantages is a boutique hotel with intimate surroundings in the heart of Toronto's Downtown core; just steps from the best shopping, dining and entertainment the city has to offer! Designed by world renowned architect, Moshe Safdie, our postmodern limestone building was completed in 2003 to match its surrounding theatre establishments
Now situated in the heart of one of Toronto’s most vibrant neighborhoods, this hotel offers unique rooms with thoughtful layouts and fantastic amenities. Floor-to-ceiling windows make a memorable and effortless experience for our guests. We are also home to Stages Restaurant & Lounge,  delivering Canadian inspired local flavors and dishes along with hand-crafted, expertly shaken cocktails.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Guest Services Agent
We are currently looking for a Guest Services Agent! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager, the Guest Service Agent will:

Maintain a warm and friendly demeanor at all times with guests and team members;
Comply with all company standards and brand standards, if applicable;
Interact with all guests during check-in and check-out procedure;
Create and cancel reservations as required, handle check-in and check-outs;
Greet all incoming and outgoing calls in a professional and timely manner;
Review logbook, and emails daily and complete all tasks on the checklist;
Maintain proper operation of Front Desk telephones, be familiar with daily sell rates;
Balance and prepare individual paperwork for closing of shift with hotel standards;
Work closely and maintain proper communication with all hotel departments;
Handle guest registration and room assignments, accommodating special requests whenever possible;
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner;
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, gift shop, safety boxes etc.;
Perform other duties assigned by the Supervisor or department manager.
What We are Looking for...

Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Results-oriented with the ability to be flexible and work well in a busy and demanding environment;
A self-motivated individual with the ability to problem solve, initiate action, and complete projects in a timely manner with minimal supervision;
Must be friendly, energetic, enthusiastic, and self-motivated, with a professional appearance;
Available to work days, evenings, weekends, and/or holidays as required;
Must be legally authorized to work in Canada. 
Back in the 1950’s The Anndore Hotel & Apartments was home to many of Toronto’s most eccentric personalities and famous faces, and nowadays it has became one of Toronto’s most stylish and celebrated hotels. This hotel is more than a building, the Anndore House has a creative soul with Toronto’s most talented artistry in our building’s finishes. We have 113 contemporary bedrooms (each with a character all their own), Constantine restaurant and lounge, The Crow’s Nest barber shop and the Scarlet Door Coffee. Our Next Level is an entire floor that’s equally adept at hosting parties or brainstorms. All in the heart of one of the friendliest cities on the planet in the neighbourhood full of positive energy and parks, all types of fitness, galleries, theatre, live music, unique boutiques and nightlife.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Housekeeping Room Attendant
We are currently looking for a Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and/or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper and/or designate, the Room Attendant is responsible for:

Enters and prepares the room for cleaning;
Makes the bed(s) according to hotel standards;
Replenishes guestroom and bath supplies;
Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
Maintains work area and equipment according to hotel standards;
Attends to guest calls, guest requests /guest complaints in the area assigned to him;
Responsible for achieving and exceeding guest satisfaction;
Other duties as assigned. 
What we are looking for...

Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Must be available to work weekdays, weekends, and holidays as required.
About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Housekeeping Room Attendant
We are currently looking for a Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and/or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper and/or designate, the Room Attendant is responsible for:

Enters and prepares the room for cleaning;
Makes the bed(s) according to hotel standards;
Replenishes guestroom and bath supplies;
Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
Maintains work area and equipment according to hotel standards;
Attends to guest calls, guest requests /guest complaints in the area assigned to him;
Responsible for achieving and exceeding guest satisfaction;
Other duties as assigned. 
What we are looking for...

Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Must be available to work weekdays, weekends, and holidays as required.
About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Bartender
We are currently recruiting for a part time Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Manager, you will:

Interacts with customers in a friendly and helpful manner, takes orders, and serves drinks and snacks;
Assists in the planning and presentation of the bar menu;
Checks identification of the guests when in doubt, to make sure they meet age requirements for purchase of alcohol and tobacco products;
Arranges bar area to make attractive displays;
Assesses customer's needs and preferences and makes recommendations;
Possesses the ability to sell or influence others by up-selling and suggestive selling;
Provides recommendations and suggestions to guests;
Maintains liquor inventory and consumption;
Collects payment for drinks served and balances all receipts;
Prepares inventory or purchase requisitions as needed to replenish supplies;
Complies with all food and beverage regulations;
Must be able to work on weekends;
Performs other duties as and when assigned.
What We are Looking for...

Exceptional customer service skills!
Smart Serve Certification;
Food Handling Certification is an asset;
Ability to work flexible hours, including evenings, holidays, and weekends;
Must be authorized to work in Canada. 
About the Hotel 
Novotel Toronto Centre
Newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. At Novotel Toronto Centre variety of services makes any stay exceptional with a true European touch. The Hotel is minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront and a myriad of shopping and dining options. Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Our unique bedding is a major asset in all 262 rooms of the hotel. Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting. It’s a 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

House Person
We are currently recruiting for a House Person!  Reporting to the Executive Housekeeper, the primary responsibility of the House Person is to ensure that the cleanliness and the quality of the overall hotel meet the highest industry standards, thus providing our guests with an outstanding product to enjoy.  The focus is on providing hands-on, timely, and genuine guest service.  The House Person is responsible for ensuring public areas of the Hotel are cleaned and linens are restocked for fellow team members. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper, the House Person’s responsibilities include:

Cleaning designated areas including, but not limited to, restrooms, public areas, offices, and banquet/meeting/conference rooms;
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, and shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays;
Greet guests in a friendly manner;
Report maintenance deficiencies and items in need of repair;
Stock and maintain supply rooms, as needed;
Perform deep cleaning tasks and special projects (for example mattress flipping, furniture moves, etc.), as needed;
Deliver guest requests and assist in cleaning guest rooms, as needed;
Cleaning of guestrooms (cleaning behind beds and armoires, washing walls, cleaning light shades.);
Assisting room attendants by removing dirty linen and garbage from their carts;
Assisting in robe and linen inventories;
Other duties as assigned.
 Physical Aspects of Position (include but are not limited to): 

Constant standing and walking throughout shift;
Frequent lifting and carrying up to 30 lbs;
Frequent kneeling, pushing, pulling, and lifting;
Occasional ascending or descending ladders, stairs, and ramps.
What we are Looking for...

Housekeeping experience is desirable but not required;
Basic knowledge of cleaning and industrial equipment and cleaning materials desired but not required;
Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Ability to work flexible shifts (mornings, afternoons, evenings, weekends, and holidays);
Perform other reasonable job duties as requested by Supervisors.
Back in the 1950’s The Anndore Hotel & Apartments was home to many of Toronto’s most eccentric personalities and famous faces, and nowadays it has became one of Toronto’s most stylish and celebrated hotels. This hotel is more than a building, the Anndore House has a creative soul with Toronto’s most talented artistry in our building’s finishes. We have 113 contemporary bedrooms (each with a character all their own), Constantine restaurant and lounge, The Crow’s Nest barber shop and the Scarlet Door Coffee. Our Next Level is an entire floor that’s equally adept at hosting parties or brainstorms. All in the heart of one of the friendliest cities on the planet in the neighbourhood full of positive energy and parks, all types of fitness, galleries, theatre, live music, unique boutiques and nightlife.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Rooms Division Supervisor
We are currently looking to hire a Rooms Division Supervisor. The Rooms Division Supervisor will primarily focus on front office operations, ensuring exceptional guest service, smooth check-in/check-out processes, and overall efficiency. The ideal candidate will have extensive front office experience and support housekeeping operations.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Front Office Housekeeper or designate, you will:

Supervise front desk agents to ensure seamless guest experiences.
Monitor check-in/check-out procedures to maintain efficiency and accuracy.
Assist in handling guest complaints, special requests, and service recovery efforts.
Ensure compliance with hotel policies, procedures, and brand standards.
Collaborate with the housekeeping team to ensure room readiness and cleanliness standards.
Conduct inspections of guest rooms and public areas.
Assist in coordinating room assignments and prioritizing housekeeping tasks based on occupancy levels.
Work with the housekeeping supervisor to maintain inventory of linens, amenities, and cleaning supplies.
In addition to the core job requirements, skill sets and work-related experience; the ideal candidate will illustrate the ability and drive to:

Drive the corporate culture, personifying it in daily interactions with both guests and team members;
Be an engaging leader who is highly inclusive, inspiring and able to relate to all levels;
Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute.
Job Requirements

Ability to handle high-pressure situations;
Exercises good judgment and able to make quick, sound decisions;
Pays attention to detail;
Able to maintain confidentiality of hotel guest and hotel information;
Commitment to guest satisfaction;
Computer literate & MS Office proficient;
Strong written and verbal communication skills;
Able to work cohesively and responsibility as part of a small team;
Previous hotel Front Desk and Housekeeping experience;
Excellent leadership, interpersonal, and communication skills;
Previous housekeeping experience, preferably in a hotel environment;
Organizational, planning skills and the ability to prioritize;
Positive attitude is a must!
Must be available to work flexible as required by management.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
 

General Maintenance Attendant
We are currently recruiting for a General Maintenance person. The successful candidate will be driven and dedicated, possessing the skills necessary to respond quickly to maintenance requests and to maintain the hotel facilities by practicing preventative maintenance and general repairs. The ideal candidate will have the ability to interact professionally with guests and team members, a 'can do" attitude, and the desire to learn and advance within the company.
What we offer:

Full-time work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Manager of Maintenance:

Responsible for ensuring the property and product are in a condition that exceeds our guests’ expectations;
Identify and rectify general maintenance issues within the property;
Respond to guest requests in a courteous, efficient, and safe manner;
Perform preventative maintenance and necessary repairs to hotel guest rooms and equipment, including kitchen, boiler, HVAC, plumbing, and electrical;
Drywall repair, painting, and other basic carpentry as needed;
Make regular internal and external rounds of property to ensure that everything is in working order, reporting any issues to the Maintenance Manager;
Maintain work area, all equipment, and logbooks;
Respond to emergency situations including fire alarms, power failures;
Other duties as assigned.
What we are looking for...

Technical experience in a recognized trade with a general understanding of building maintenance and operation. Previous experience in a fast-paced hotel environment would be considered an asset;
Exceptional communication skills, both verbal and written;
Flexibility in working any shift as required, including evenings, weekends, and holidays;
Ability to work within a team environment and a passion to learn and grow in this role;
Ability to prioritize and multitask;
Team player and self-starter with strong organizational skills;
Working knowledge of mechanical systems and operations - ie. chillers, boilers, water softeners, refrigeration, plumbing and electrical;
Strong problem-solving, analytical, creative thinking, and decision-making skills;
Good computer and communication skills;
Detail-oriented with outstanding organizational skills;
Knowledge of pool maintenance;
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members;
Must be legally authorized to work in Canada. Please note that the hotel is unable to assist candidates in obtaining Canadian work authorization.

Novotel Toronto Centre
Newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. At Novotel Toronto Centre variety of services makes any stay exceptional with a true European touch. The Hotel is minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront and a myriad of shopping and dining options. Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Our unique bedding is a major asset in all 262 rooms of the hotel. Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting. It’s a 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.
About Silver Hotel Group
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Bartender
The hotel is currently recruiting for a Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Manager, you will:

Interacts with customers in a friendly and helpful manner, takes orders, and serves drinks and snacks;
Assists in the planning and presentation of the bar menu;
Checks identification of the guests when in doubt, to make sure they meet age requirements for purchase of alcohol and tobacco products;
Arranges bar area to make attractive displays;
Assesses customer's needs and preferences and makes recommendations;
Possesses the ability to sell or influence others by up-selling and suggestive selling;
Provides recommendations and suggestions to guests;
Maintains liquor inventory and consumption;
Collects payment for drinks served and balances all receipts;
Prepares inventory or purchase requisitions as needed to replenish supplies;
Complies with all food and beverage regulations;
Performs other duties as and when assigned.
What We are Looking for...

Exceptional customer service skills!
Smart Serve Certification;
Food Handling Certification is an asset;
Ability to work flexible hours, including evenings, holidays, and weekends;
Must be authorized to work in Canada. 
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Bartender
The hotel is currently recruiting for a Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Manager, you will:

Interacts with customers in a friendly and helpful manner, takes orders, and serves drinks and snacks;
Assists in the planning and presentation of the bar menu;
Checks identification of the guests when in doubt, to make sure they meet age requirements for purchase of alcohol and tobacco products;
Arranges bar area to make attractive displays;
Assesses customer's needs and preferences and makes recommendations;
Possesses the ability to sell or influence others by up-selling and suggestive selling;
Provides recommendations and suggestions to guests;
Maintains liquor inventory and consumption;
Collects payment for drinks served and balances all receipts;
Prepares inventory or purchase requisitions as needed to replenish supplies;
Complies with all food and beverage regulations;
Performs other duties as and when assigned.
What We are Looking for...

Exceptional customer service skills!
Smart Serve Certification;
Food Handling Certification is an asset;
Ability to work flexible hours, including evenings, holidays, and weekends;
Must be authorized to work in Canada. 
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Welcome to Union Hotel, an independent and boutique space offering distinctive hospitality in the heart of downtown Toronto. We’re committed to rethinking the guest experience, breaking from convention, and offering something fun and memorable. Union Hotel puts hospitality at the forefront and intertwines the best of local throughout our rooms, artwork, decor, and food/beverage offerings.
We’re a hidden gem in plain sight.
Union Hotel is currently recruiting for a Barista to join our Food and Beverage team!
Baristas are responsible for making premium beverages, generally hot drinks, preparing food orders, working the cash register, and cleaning and stocking the coffee shop. Baristas can complete these tasks quickly and efficiently while also making sure to form excellent customer relationships - we want you to be yourself and have fun everyday!
What We Offer:

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities:
Reporting to the Food and Beverage Manager, you would be responsible for performing the following tasks to the highest standards:

Prepare and serve beverages to customers, in the café 
Properly handle and maintain Café equipment
Provide prompt, professional and friendly service
Professionally respond to customer inquiries
Accurately handle cash and credit card payment, following cash-handling procedures
Demonstrate a thorough understanding of menu offerings
Comply with fire regulations and all health and safety standards
What We are Looking for:

Positive attitude.
Good communication skills.
Committed to delivering high levels of customer service.
Excellent grooming standards.
Flexibility to respond to a range of different work situations professionally.
Ability to work flexible shifts (mornings, afternoons, evenings, weekends and holidays) as the business needs require. 
 
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations
If you are an experienced server with a passion for hospitality, creativity and creating memorable guest experiences, we invite you to apply with your resume!
The Serious Stuff
Union Hotel is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.