General Cook 1 | Valhalla Hotel & Conference Centre

General Cook 1

POSITION SUMMARY

As a member of the kitchen team General Cook 1 is an experienced and versatile lead cook who is familiar with all areas of kitchen operations and production. They assist in leading the daily operations and can step in and lead daily operations in the Kitchen in the absence of a Manager. As a lead cook the General Cook can be assigned any task and monitors the production standards and product quality of other cooks to ensure efficient service and that production standards are met. They are focused on providing exceptional service and creating memorable dining experiences for all guests by ensuring all food items are ready on time and ensuring quality control as through strictly following recipes and production standard. They ensure an exceptional guest experience by assisting in the efficient operation and production to ensure a pleasurable and memorable experience for each guest that drives guest loyalty and return business. 

KEY RESPONSIBILITIES  

Reporting to the Executive Chef or their designate, the General Cook 1 will: 

• Organizes the daily BEO’s and ensure prep and production for all item are undertaken
• Provide quality control and timely production of all food preparation.
• Responsible for basic mise en place, preparation, cooking, quality, quantity, presentation, and fast service of all items, including sauces, vegetables and farinaceous products.
• Assist with duties such as ordering, inventory, costing, waste control, and training
• Experienced in the operation of all kitchen equipment
• Strong knowledge of preparation, roasting, grilling, poaching, and frying of meat, poultry, fish and vegetable products. Must be able to prepare soups and stocks as per specifications.
• Prepare dishes for guests with food allergies or intolerances, or special requests
• Assist the Chef in Financial controls by ensuring good productivity using only the necessary labour. Exercise food cost controls by reducing wastage through monitoring production. 
• Consult daily with the Chef concerning menus, specials, Banquets, special events and quantities to be produced and served, reports of any big quantities left over.
• Able to prepare and cook full course meals, individual dishes and other food items independently or as part of a team.
• Ensures that timely, high quality service is achieved, and prep levels are met and ready for the next service
• Takes a leading role in ensuring that fridges are organized, product is rotated, storerooms are cleaned, and the dish area is organized and takes the lead on shift in directing that these activities occur
• Demonstrates leadership by setting an example to fellow associates in terms of job competence, organization, knowledge, and professionalism.
• Identify and communicates any problems or areas of concern that arise and immediately reports them to the Chef or Sous Chef
• Ensures the cleanliness and functioning of the kitchen working areas, including equipment and utensils. ensure quality and consistency of food, and attractive plating while limiting waste
• Knowledge of specialized cooking equipment and food safety practices, safely prepare dishes for customers with food allergies or intolerances
• Experience in fast paced kitchen, able to multi task.
• Ability to react quickly and adapt to different situations
• Experience in high volume prep
• Flexibility in working different areas of a hospitality kitchen; banquet functions, prep, line cook, fine dining, pastry, hot and cold sides
• Respond to all guest inquiries, requests and concerns ensuring 100% guest satisfaction
• Conduct on the job training to new associates as required
• Maintain a friendly, professional and productive working relationship with co-workers and management from all departments
• Understand and apply all hotel safety and security procedures as required to maintain a secure and safe work environment for associated and guests.
• Understand and comply with all health and safety rules, regulations and laws. Report unsafe acts or hazardous conditions, report all workplace incidents/accidents or near misses, 
• Ensures all Personal Protective Equipment is worn as required
• Attend and participate in all staff meetings
• Cooperate with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of passionate people creating exceptional experiences is at the forefront of every interaction;
• Perform any other duties as assigned by the Manager.

ENVIRONMENTAL FACTORS  

• Hotel and Hospitality Kitchen environment
• Work varying shifts (morning, afternoon, evening, weekends and holidays);
• Working in busy hotel kitchen environment;
• Prolonged periods of standing and/or walking during peak operation periods;
• Moderate to heavy level of physical effort;
• A fast paced and ever-evolving industry with high demands to perform;
• Frequent use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• High level of sensory attention: sight and hearing.
• Manual dexterity required to use kitchen equipment.
• Interacts and communicates with hotel teams and public
• Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing and lifting up to 40 lbs. frequently
• Must be able to move, lift, carry and place objects weighing less than or equal to 30 lbs without assistance, and in excess of 30 lbs with assistance;
• Stand, or walk for prolonged periods across an entire work shift;
• Reach overhead and below the knees, including bending, twisting, pulling and stooping;
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
• High level of sensory attention; sight and hearing
• Interacts and communicates with hotel teams and public
• Wears a uniform and able to represent a defined and high grooming standard.

REQUIREMENTS

• Minimum 5 years of kitchen/catering experience, hotel environment preferred
• Minimum 5 years culinary experience including minimum of 3 years short order experience or completion of post secondary culinary program
• Excellent communication skills
• Passion for creating exceptional guest experiences
• Must be detail oriented with the ability to prioritize, organize and multi-task
• Proven time management skills and ability to work under pressure;
• Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members;
• Available to work nights, weekends and/or holidays as required,
• Must be legally authorized to work in Canada.
• Current Food Safe Certification

Salary Range

 $19.87 / hour

About Valhalla Hotel & Conference Centre

https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/

The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 

About Us

https://www.silverhotelgroup.com/

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at (807) 577-1121. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.