Cooks
We are currently recruiting General Cook 2's to work at our Valhalla Hotel & Conference Centre location in Thunder Bay, ON to take its food and beverage operation to the next level.  As a member of the kitchen team the General Cook 2 is a versatile and flexible cook who is familiar with all areas of kitchen operations and production. They are responsible for the general production of all menu items and participate in all cooking and food preparation processes. The General Cook 2 can work independently at any assigned station and in all areas of the kitchen. They ensure production standards nare met and are familiar with all menu items and can take on any task in the kitchen ensuring all production, plating and product quality standards are met. They are focused on providing exceptional service and creating memorable dining experiences for
all guests by ensuring all food items are ready on time and ensuring quality control. If you have a flair for food, a passion for presentation, and are "hungry" to showcase your talents and grow within the company, we encourage you to apply for this exciting opportunity!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Chef or designate, you will

Adhere to hotel standards of food quality, recipes and preparation;
Prepare ingredients for cooking, including portioning, chopping, and storing food;
Wash and peel fresh fruits and vegetables;
Weigh, measure, and mix ingredients;
Ensure the highest quality of the product in the preparation of food;
Ensure the proper setup and readiness of menu items;
Adhere to the seasoning, portions, and appearance guidelines of food served;
Store unused food properly to minimize waste and maximize quality;
Ensure that proper Health & Safety and sanitation practices are practiced;
Assure smooth kitchen operations by coordinating with related Food and Beverage Departments;
Prepare hot and cold foods according to recipes, quality and presentation standards, and food preparation checklist
Perform other duties as required;
Ability to work and prepare all menu items including breakfast, lunch and dinner, and banqueting (if applicable);
Available to work flexible hours, including mornings, evenings, weekends, and holidays.
What we are looking for...

Strong verbal and written communication skills;
Excellent organizational and time management skills;
Ability to multi-task and work in a fast-paced environment;
Basic knowledge of food hygiene;
Positive and professional attitude and appearance;
High level of accuracy, and a strong commitment to detail;
Work well under pressure and in a team environment;
Must be available evenings, weekends, and flexible shifts.
About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Join the Silver Hotel Group Family
At Silver Hotel Group, we believe hospitality starts with people. That includes you. We’re a fast-growing, fun-loving, family-owned hotel management company that never forgets our roots. Our culture is built on passion, integrity, and the simple truth that YOU MATTER. Whether you're a guest, a team member, a partner, or part of the community, you're part of our story.
We’re looking for a Project Manager to join our Projects and Engineering team who is ready to roll up their sleeves, lead with heart, and help us build something exceptional.
Why You’ll Love Working With Us
We don’t just talk about culture, we live it! Here’s what you can expect when you join our team:

A people-first environment where respect, appreciation, and fun are part of the everyday
A chance to work with passionate, like-minded team members
Opportunities to grow, lead, and make a real impact in a fast-paced, global-facing industry
Annual Scholarship Opportunities (for you and your children)
Annual Wellness Credits
Donation Matching Program
Volunteer Hour Rewards
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition
Hotel Stay Discounts
Your Role
Reporting to our Corporate Director of Engineering & Projects, you will work on a wide range of projects including small and large-scale renovations, capital improvements and maintenance of hotels and commercial property, new build construction projects and property conversions. The Project Manager is primarily responsible for:

Leading renovation and development projects from initiation to completion.
Acting as a primary liaison between ownership, operations, design consultants, contractors, third party project management companies and internal teams during the project lifecycle.
Developing and managing project budgets, forecasts, and cost-control measures.
Establishing and maintaining contractor and vendor relationships.
Preparing Project scopes, RFBs, and sourcing the right trades to quote on each project.
Reviewing and assessing bids/quotes and negotiating the best pricing for each project.
Collaborating with architects, interior designers, and brand teams to develop and review design concepts.
Conducting site visits, monitoring progress, and resolving project issues.
Supporting hotel maintenance and management teams to complete capital and small-scale renovation projects.
In addition to the core job responsibilities, the Project Manager will illustrate the ability and passion to:

Live the corporate culture, personifying it in daily interactions with both guests and team members
Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels
Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute
What You Bring to the Table

Minimum of 5 years of progressive project management experience within hospitality, real estate or construction industries.
Bachelor’s degree or certificate in architecture, engineering, construction management, project management or a related field.
Ability to understand and execute engineering/construction plans/specifications, methods, and procedures.
Experience in design coordination and construction oversight...Design flair is an asset.
Strong knowledge of building systems, design standards, construction methodologies, and project delivery methods.
Strong verbal and written communication skills
Strong organizational skills and experience managing multiple projects simultaneously
Proficiency in project management tools (MS Project, Primavera, Smartsheet), Drawing/Design tools and design review platforms.
Let’s Build Something Exceptional
If you’re passionate about people and driven to create exceptional experiences, we want to meet you. At Silver Hotel Group, we don’t just build hotels. We build memories, careers, and a culture where everyone belongs.
 
About Us
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.
 
At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.
 
As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.
Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
 
Help us build something exceptional!
 
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.
 
The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.

Rooms Division Supervisor
We are currently looking to hire a Rooms Division Supervisor. The Rooms Division Supervisor will primarily focus on front office operations, ensuring exceptional guest service, smooth check-in/check-out processes, and overall efficiency. The ideal candidate will have extensive front office experience and support housekeeping operations.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Front Office Manager and Director of Housekeeping or designate, you will:


Supervise front desk agents to ensure seamless guest experiences.
Monitor check-in/check-out procedures to maintain efficiency and accuracy.
Assist in handling guest complaints, special requests, and service recovery efforts.
Ensure compliance with hotel policies, procedures, and brand standards.

Collaborate with the housekeeping team to ensure room readiness and cleanliness standards.
Conduct inspections of guest rooms and public areas.
Assist in coordinating room assignments and prioritizing housekeeping tasks based on occupancy levels.
Work with the housekeeping supervisor to maintain inventory of linens, amenities, and cleaning supplies.


In addition to the core job requirements, skill sets and work-related experience; the ideal candidate will illustrate the ability and drive to:

Drive the corporate culture, personifying it in daily interactions with both guests and team members;
Be an engaging leader who is highly inclusive, inspiring and able to relate to all levels;
Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute.
Job Requirements

Ability to handle high-pressure situations;
Exercises good judgment and able to make quick, sound decisions;
Pays attention to detail;
Able to maintain confidentiality of hotel guest and hotel information;
Commitment to guest satisfaction;
Computer literate & MS Office proficient;
Strong written and verbal communication skills;
Able to work cohesively and responsibility as part of a small team;
Previous hotel Front Desk and Housekeeping experience;
Excellent leadership, interpersonal, and communication skills;
Previous housekeeping experience, preferably in a hotel environment;
Organizational, planning skills and the ability to prioritize;
Positive attitude is a must!
Must be available to work flexible as required by management.
Back in the 1950’s The Anndore Hotel & Apartments was home to many of Toronto’s most eccentric personalities and famous faces, and nowadays it has became one of Toronto’s most stylish and celebrated hotels. This hotel is more than a building, the Anndore House has a creative soul with Toronto’s most talented artistry in our building’s finishes. We have 113 contemporary bedrooms (each with a character all their own), Constantine restaurant and lounge, The Crow’s Nest barber shop and the Scarlet Door Coffee. Our Next Level is an entire floor that’s equally adept at hosting parties or brainstorms. All in the heart of one of the friendliest cities on the planet in the neighbourhood full of positive energy and parks, all types of fitness, galleries, theatre, live music, unique boutiques and nightlife.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
 

Housekeeping Supervisor
We are currently looking for a Housekeeping Supervisor. The Housekeeping Supervisor is not only responsible for the inspection of the rooms and ensuring they are up to the property’s standard of quality, but he/she also ensures smooth processes and high compliance in terms of guest relations, housekeeping, and reservation standards by overseeing the operations of both departments to ensure an overall perfect guest experience.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper, the Housekeeping Supervisor will:

Direct the Housekeeping staff in the fulfilment of departmental assignments with a high degree of quality, within budget parameters, and on schedule.
Ensures exceptional levels of cleanliness and care of guest rooms and public areas.
Creates and develops policies and procedures to ensure a safe and efficient working environment.
Maintains the care and use of supplies, equipment, and the appearance of all Housekeeping areas and ensures that Housekeeping staff follow same.
Performs daily inspections of common areas and rooms for sanitation, order, safety and proper performance of assigned duties.
Spot checks storage rooms, utility and janitorial closets, etc., for upkeep and supply control.
Coordinates repair needs with Maintenance.
Processes payables efficiently and in accordance with approved policy and procedures.
Attend all required meetings to provide input and recommendations.
Ensure him/her as well as their team deliver outstanding guest care at all times.
Respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
Assists with incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests.Ensure that all team members comply with company safety policies, procedures, and guidelines.
Participate in hotel committees and task force assignments.
Ensure that all team members comply with company safety policies, procedures, and guidelines.
Perform other reasonable job duties as assigned.
What we are looking for...

Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Must be available to work weekdays, weekends, and holidays as required.

About The Westley Calgary Downtown, Tapestry Collection by Hilton
https://thewestleyhotel.com/
We speak downtown, we talk mountains. We’re the symphony for stampeders and the stampede for the symphony. Elegant and down home, proper and wild, sensible and spirited. For dreamers, for doers, when you visit the Westley, unexpect the expected. Our building was born in Calgary’s business boom of the 1970s but has been transformed into a boutique hotel for modern travelers and local revelers. We are turning the west side of wild west Calgary into the place to be.

About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Night Auditor | Full-Time
We are currently hiring a Night Auditor | Full-Time to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager or designate:

Provides excellent customer service to all guests;
Welcomes and greets all guests, and executes check-in and check-out procedures;
Answers guest inquiries and provide assistance in a professional manner;
Answers all incoming phone calls and processes new reservations;
Accurately follows all cash handling procedures;
Adheres to all department and Company policies and procedures;
Ensures guest security by proper handling of guest room keys and personal information;
Administers all night audit functions;
Balances all revenue and settlement accounts nightly;
Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
Maintains files and resets the system for the next day of operations;
Follows up on guest requests and resolves problems promptly;
Performs any other job-related duties as assigned.
What We are Looking for...

Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
Organized and able to work in a fast-paced, multi-tasking environment;
Proficient in using a computer, good knowledge of excel and basic accounting principles;
Excellent communications skills, written and oral;
Works well under pressure in a changing environment;
Ability to work with minimal supervision;
OPERA PMS knowledge preferred;
Able to stand for an 8-hour shift;
Must be able to work evenings and overnights including weekends and holidays;
The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.
Inspired by Toronto’s diverse local culture, Union Hotel is an independent and boutique property offering distinct, bold and memorable hospitality in the heart of downtown. This vibrant new hotel is poised to become the gathering place to eat, drink, work and play any time of day. Situated in Toronto’s dynamic financial district, energy flows and personalities mingle in this 189-room upper midscale property conveniently located within walking distance to all that downtown has to offer including shopping, theater, sports and culinary experiences. More than just a hotel room, we’re committed to rethinking the guest experience, breaking from convention, and offering a stay that truly stands out. At Union Hotel, we weave the best of local throughout our rooms, artwork, amenities, and food/beverage offerings, uniting guests, team members and our community on a journey to forge their own path.
We’re a hidden gem in plain sight.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Bartender
The hotel is currently recruiting for a Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Manager, you will:

Interacts with customers in a friendly and helpful manner, takes orders, and serves drinks and snacks;
Assists in the planning and presentation of the bar menu;
Checks identification of the guests when in doubt, to make sure they meet age requirements for purchase of alcohol and tobacco products;
Arranges bar area to make attractive displays;
Assesses customer's needs and preferences and makes recommendations;
Possesses the ability to sell or influence others by up-selling and suggestive selling;
Provides recommendations and suggestions to guests;
Maintains liquor inventory and consumption;
Collects payment for drinks served and balances all receipts;
Prepares inventory or purchase requisitions as needed to replenish supplies;
Complies with all food and beverage regulations;
Performs other duties as and when assigned.
What We are Looking for...

Exceptional customer service skills!
Smart Serve Certification;
Food Handling Certification is an asset;
Ability to work flexible hours, including evenings, holidays, and weekends;
Must be authorized to work in Canada. 
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Night Auditor
We are currently hiring a Night Auditor - Part Time to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager or designate:

Provides excellent customer service to all guests;
Welcomes and greets all guests, and executes check-in and check-out procedures;
Answers guest inquiries and provide assistance in a professional manner;
Answers all incoming phone calls and processes new reservations;
Accurately follows all cash handling procedures;
Adheres to all department and Company policies and procedures;
Ensures guest security by proper handling of guest room keys and personal information;
Administers all night audit functions;
Balances all revenue and settlement accounts nightly;
Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
Maintains files and resets the system for the next day of operations;
Follows up on guest requests and resolves problems promptly;
Performs any other job-related duties as assigned.
What We are Looking for...

Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
Organized and able to work in a fast-paced, multi-tasking environment;
Proficient in using a computer, good knowledge of excel and basic accounting principles;
Excellent communications skills, written and oral;
Works well under pressure in a changing environment;
Ability to work with minimal supervision;
OPERA PMS knowledge preferred;
Able to stand for an 8-hour shift;
Must be able to work evenings and overnights including weekends and holidays;
The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.
About Radisson Blu Downtown Toronto
https://www.silverhotelgroup.com/hotel/radisson-blu-toronto-downtown/
The Radisson Blu Toronto Downtown is an intimate, boutique-style hotel providing dramatic views of Lake Ontario and the CN Tower. This downtown Toronto hotel is minutes from the CN Tower, Rogers Centre, and Air Canada Centre, a 15-minute walk to Union Station, and just two kilometers away from Billy Bishop Toronto. The Radisson Blu is perfect for business and leisure travelers, offering 157 guest rooms with cool blue accents, crisp white linens, wood floors, and fresh design creating a space designed for relaxing. Special Studio Rooms have in-room fireplaces setting the scene for the perfect romantic getaway. During the warmer months, Lakeview Pool Lounge is an excellent place to cool off in the pool and have cocktails and snacks crafted in-house while enjoying stunning views of Lake Ontario.
About Us : https://www.silverhotelgroup.com/ 
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Guest Services Agent
Step inside. Let’s turn it up.
Aloft Vaughan Mills isn’t just a hotel. It’s a connection hub with modern design and anything-but-ordinary energy. We’re all about upbeat vibes, local flavor, and spaces that invite guests to sip, connect, explore. From coffee to cocktails, furry friends to foodie finds, we keep things fresh and social.
We’re looking for a Full Time Guest Service Agent who’s ready to find their rhythm and be part of the buzz. If you’re energized by new ideas, love connecting with people, and know how to keep the momentum going, this could be your next move.
What’s Next for You
Are you ready to cue up your next career move with a role that’s full of connection, creativity, and growth? Here’s what’s in it for you:

Work with a reputable brand and become part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
Work with a team who bring great energy to all they do and keep things comfortable
Meet guests from around the world in a fast-paced, forward-thinking space
Annual Scholarship Opportunities (for you and your kids)
Annual Wellness Credit
Donation Matching Program
Volunteer Hour Rewards
Team Member Referral Program
Leadership Development across our portfolio of properties
Team Building Events
Culture of Recognition
Hotel Stay Discounts
Your Role
Reporting to the Front Office Manager, you’ll:

Provide warm, friendly service to all guests and team members, ensuring a welcoming and professional environment at all times.
Manage check-in and check-out procedures, interact with guests professionally, and accommodate special requests whenever possible.
Create, modify, and cancel reservations as needed, ensuring accuracy and attention to guest preferences.
Answer and direct incoming calls in a timely and courteous manner, maintaining proper operation of front desk telephones.
Handle guest inquiries and complaints, providing information on hotel services, local attractions, and resolving issues promptly to ensure guest satisfaction.
 
What You Bring
You’ve got the rhythm. Now let’s amplify it.

A passion for exceptional guest service with an energetic, positive attitude.
Strong communication skills—both verbal and written.
Previous hotel experience is required; experience with Lightspeed PMS is a plus.
A team player who can also thrive solo.
Flexibility to work days, evenings, weekends, and holidays.
Legally eligible to work in Canada.
What Sets You Apart
In addition to the core job requirements, skill sets and work-related experience; as Guest Service Agent you will illustrate the ability and passion to:

Live the corporate culture, personifying it in daily interactions with both guests and team members
Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels
Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute
Live the Aloft spirit, bringing modern design, expressive style, and local know-how into every guest and team interaction
Be a connector who’s inclusive, inspiring, and comfortable engaging with everyone from teammates to guests to community partners
What’s Your Next Move?
If you’re ready to step inside a space that’s upbeat and vibrant, and help others do the same, join us!
About Us
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.
At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.
As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.
Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.
The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.

Cooks
We are currently recruiting Cooks to take its food and beverage operation to the next level. If you have a flair for food, a passion for presentation, and are "hungry" to showcase your talents and grow within the company, we encourage you to apply for this exciting opportunity!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Chef or designate, you will

Adhere to hotel standards of food quality, recipes and preparation;
Prepare ingredients for cooking, including portioning, chopping, and storing food;
Wash and peel fresh fruits and vegetables;
Weigh, measure, and mix ingredients;
Ensure the highest quality of the product in the preparation of food;
Ensure the proper setup and readiness of menu items;
Adhere to the seasoning, portions, and appearance guidelines of food served;
Store unused food properly to minimize waste and maximize quality;
Ensure that proper Health & Safety and sanitation practices are practiced;
Assure smooth kitchen operations by coordinating with related Food and Beverage Departments;
Prepare hot and cold foods according to recipes, quality and presentation standards, and food preparation checklist
Perform other duties as required;
Ability to work and prepare all menu items including breakfast, lunch and dinner, and banqueting (if applicable);
Available to work flexible hours, including mornings, evenings, weekends, and holidays.
What we are looking for...

Strong verbal and written communication skills;
Excellent organizational and time management skills;
Ability to multi-task and work in a fast-paced environment;
Basic knowledge of food hygiene;
Positive and professional attitude and appearance;
High level of accuracy, and a strong commitment to detail;
Work well under pressure and in a team environment;
Must be available evenings, weekends, and flexible shifts.
About Aloft Montreal Airport
https://www.marriott.com/fr/hotels/yulal-aloft-montreal-airport/overview/
Aloft - a vision of W Hotels is a fresh, tech-savvy and forward-thinking hotel option. The Aloft Hotel Montreal Airport adjacent to the Montreal International Airport and a short drive to downtown. The hotel offers 136 rooms with loft-inspired design & free-flowing energy…a hotel that offers more than a comfy bed and a friendly smile, a whole new travel experience!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

House Person
We are currently recruiting for a Full Time Night House Person!  Reporting to the Executive Housekeeper, the primary responsibility of the House Person is to ensure that the cleanliness and the quality of the overall hotel meet the highest industry standards, thus providing our guests with an outstanding product to enjoy.  The focus is on providing hands-on, timely, and genuine guest service.  The House Person is responsible for ensuring public areas of the Hotel are cleaned and linens are restocked for fellow team members. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper, the House Person’s responsibilities include:

Cleaning designated areas including, but not limited to, restrooms, public areas, offices, and banquet/meeting/conference rooms;
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, and shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays;
Greet guests in a friendly manner;
Report maintenance deficiencies and items in need of repair;
Stock and maintain supply rooms, as needed;
Perform deep cleaning tasks and special projects (for example mattress flipping, furniture moves, etc.), as needed;
Deliver guest requests and assist in cleaning guest rooms, as needed;
Cleaning of guestrooms (cleaning behind beds and armoires, washing walls, cleaning light shades.);
Assisting room attendants by removing dirty linen and garbage from their carts;
Assisting in robe and linen inventories;
Other duties as assigned.
 Physical Aspects of Position (include but are not limited to): 

Constant standing and walking throughout shift;
Frequent lifting and carrying up to 30 lbs;
Frequent kneeling, pushing, pulling, and lifting;
Occasional ascending or descending ladders, stairs, and ramps.
What we are Looking for...

Housekeeping experience is desirable but not required;
Basic knowledge of cleaning and industrial equipment and cleaning materials desired but not required;
Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Ability to work flexible shifts (mornings, afternoons, evenings, weekends, and holidays);
Perform other reasonable job duties as requested by Supervisors.
TownePlace Suites by Marriott Mississauga-Airport Corporate Centre
Located just 15 minutes' drive from Toronto Pearson International Airport, this hotel features spacious rooms with fully equipped kitchens. Free Wi-Fi, a flat-screen cable TV and a work desk are included in all guest rooms. A daily continental breakfast is provided.
An indoor pool and fitness center, a business center with fax and photocopying services is available. For convenience, a guest launderette is located on-site.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Breakfast Server
We are currently recruiting for a Breakfast Server to work in our restaurant! The primary responsibilities of the role include making sure our guests and customers have a wonderful breakfast experience and leave ready for their day!
What we offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Greet guests, communicate the menu and daily specials, offer suggestions and ensure an overall relaxed and fun breakfast experience.
Submit order to the Culinary team, ensuring accurate and clear information that translates to a seamless experience for everyone involved.
Do quality checks with each table ensuring the customer is happy or following through with any requests.
Accurately punch in orders and issue billing, answering questions as needed.
Clear the tables and ensure everything is set for the next customer.
It’s breakfast service, so keep the coffee topped up and the conversation light.
Perform other reasonable tasks as assigned by management.
What we are looking for...

Serving experience in a busy environment is an asset.
Excellent communication and positive attitude.
Proven customer service skills and resolving customer concerns.
Strong organization skills and a proficient multi-tasker.
Must have a Valid Food Handlers Certificate.
Must be available to work varied shifts, including early mornings, weekends, and holidays.
Must be legally authorized to work in Canada.
The hotel building was designed by world renowned architect Moshe Safdie, the postmodern limestone building was completed in 2003 to match its surrounding theatre establishments. Pantages Hotel is a boutique hotel with intimate surroundings in the heart of Canada’s Downtown, just steps away from the best shopping, dining and entertainment the city has to offer. Situated in the heart of one of Toronto’s most vibrant neighborhoods, this hotel offers unique rooms with alternative layouts, and different amenities. Floor-to-ceiling windows make a memorable and effortless experience for our travellers. Additionally, Stages Restaurant & Lounge delivers Canadian inspired local flavors and dishes among with a hand-crafted cocktail that’s been expertly shaken.
About Us

https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Full-Time Housekeeping Room Attendant
Hotel Victoria is currently looking for a Full-Time Housekeeping Room Attendant! The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and/or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper and/or designate, the Room Attendant is responsible for:

Enters and prepares the room for cleaning;
Makes the bed(s) according to hotel standards;
Replenishes guestroom and bath supplies;
Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
Maintains work area and equipment according to hotel standards;
Attends to guest calls, guest requests /guest complaints in the area assigned to him;
Responsible for achieving and exceeding guest satisfaction;
Other duties as assigned. 
What we are looking for...

Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Must be available to work weekdays, weekends, and holidays as required.
About Us
Meet Historic Hotel Victoria! This iconic building pays tribute to Queen Victoria and offers an intimate boutique style hotel located in the heart of downtown Toronto. The hotel is within walking distance of corporate and government offices, shopping, dining and major downtown attractions. The hotel is easily accessible with its ideal location on Yonge Street, just steps away from the Subway and Ground Transit Systems. The historically modern guestrooms feature new beds with pillow top mattresses, hardwood floors, LCD TVs, and custom designed, modern furniture. The lobby features a mix of classic and contemporary furnishings.
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Housekeeping Room Attendant
We are currently looking for a Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and/or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper and/or designate, the Room Attendant is responsible for:

Enters and prepares the room for cleaning;
Makes the bed(s) according to hotel standards;
Replenishes guestroom and bath supplies;
Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
Maintains work area and equipment according to hotel standards;
Attends to guest calls, guest requests /guest complaints in the area assigned to him;
Responsible for achieving and exceeding guest satisfaction;
Other duties as assigned. 
What we are looking for...

Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Must be available to work weekdays, weekends, and holidays as required.
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

House Person
We are currently recruiting for a House Person!  Reporting to the Executive Housekeeper, the primary responsibility of the House Person is to ensure that the cleanliness and the quality of the overall hotel meet the highest industry standards, thus providing our guests with an outstanding product to enjoy.  The focus is on providing hands-on, timely, and genuine guest service.  The House Person is responsible for ensuring public areas of the Hotel are cleaned and linens are restocked for fellow team members. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper, the House Person’s responsibilities include:

Cleaning designated areas including, but not limited to, restrooms, public areas, offices, and banquet/meeting/conference rooms;
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, and shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays;
Greet guests in a friendly manner;
Report maintenance deficiencies and items in need of repair;
Stock and maintain supply rooms, as needed;
Perform deep cleaning tasks and special projects (for example mattress flipping, furniture moves, etc.), as needed;
Deliver guest requests and assist in cleaning guest rooms, as needed;
Cleaning of guestrooms (cleaning behind beds and armoires, washing walls, cleaning light shades.);
Assisting room attendants by removing dirty linen and garbage from their carts;
Assisting in robe and linen inventories;
Other duties as assigned.
 Physical Aspects of Position (include but are not limited to): 

Constant standing and walking throughout shift;
Frequent lifting and carrying up to 30 lbs;
Frequent kneeling, pushing, pulling, and lifting;
Occasional ascending or descending ladders, stairs, and ramps.
What we are Looking for...

Housekeeping experience is desirable but not required;
Basic knowledge of cleaning and industrial equipment and cleaning materials desired but not required;
Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Ability to work flexible shifts (mornings, afternoons, evenings, weekends, and holidays);
Perform other reasonable job duties as requested by Supervisors.
Back in the 1950’s The Anndore Hotel & Apartments was home to many of Toronto’s most eccentric personalities and famous faces, and nowadays it has became one of Toronto’s most stylish and celebrated hotels. This hotel is more than a building, the Anndore House has a creative soul with Toronto’s most talented artistry in our building’s finishes. We have 113 contemporary bedrooms (each with a character all their own), Constantine restaurant and lounge, The Crow’s Nest barber shop and the Scarlet Door Coffee. Our Next Level is an entire floor that’s equally adept at hosting parties or brainstorms. All in the heart of one of the friendliest cities on the planet in the neighbourhood full of positive energy and parks, all types of fitness, galleries, theatre, live music, unique boutiques and nightlife.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Inspired by Toronto’s diverse local culture, Union Hotel is an independent and boutique property offering distinct, bold and memorable hospitality in the heart of downtown. This vibrant new hotel is poised to become the gathering place to eat, drink, work and play any time of day. Situated in Toronto’s dynamic financial district, energy flows and personalities mingle in this 189-room upper midscale property conveniently located within walking distance to all that downtown has to offer including shopping, theater, sports and culinary experiences. More than just a hotel room, we’re committed to rethinking the guest experience, breaking from convention, and offering a stay that truly stands out. At Union Hotel, we weave the best of local throughout our rooms, artwork, amenities, and food/beverage offerings, uniting guests, team members and our community on a journey to forge their own path.
We’re a hidden gem in plain sight.
Housekeeping Supervisor
We are currently looking to hire a Housekeeping Supervisor. The Housekeeping Supervisor is responsible for assisting the Housekeeping Manager in directing and maintaining the housekeeping department to ensure the clean, orderly and attractive conditions of the hotel by performing the following duties personally or by delegating to housekeepers. (S)he assists the Housekeeping Manager to provide overall direction, coordination, support and evaluation of the housekeeping department and carries out supervisory responsibilities in accordance with the hotels policies and procedures including: training new employees; planning, assigning and directing work; addressing minor complaints and resolving problems, under the direction of the Executive Housekeeper.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Housekeeping Manager or designate, you will:

Direct the Housekeeping staff in the fulfilment of departmental assignments with a high degree of quality, within budget parameters, and on schedule.
Ensures exceptional levels of cleanliness and care of guest rooms and public areas.
Creates and develops policies and procedures to ensure a safe and efficient working environment.
Maintains the care and use of supplies, equipment, and the appearance of all Housekeeping areas and ensures that Housekeeping staff follow same.
Performs daily inspections of common areas and rooms for sanitation, order, safety and proper performance of assigned duties.
Spot checks storage rooms, utility and janitorial closets, etc., for upkeep and supply control.
Coordinates repair needs with Maintenance.
Attend all required meetings to provide input and recommendations.
Ensure the housekeeping team deliver outstanding guest care at all times.
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Train, direct the work of, resolve issues/problems and coach and counsel the team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
Assist Housekeeping Manager to maintain compliance with Ontario Health & Safety Act and other relevant legislation.
In addition to the core job requirements, skill sets and work-related experience; the ideal candidate will illustrate the ability and drive to:

Drive the corporate culture, personifying it in daily interactions with both guests and team members;
Be an engaging leader who is highly inclusive, inspiring and able to relate to all levels;
Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute.
Job Requirements

Ability to handle high-pressure situations;
Exercises good judgment and able to make quick, sound decisions;
Pays attention to detail;
Able to maintain confidentiality of hotel guest and hotel information;
Commitment to guest satisfaction;
Computer literate & MS Office proficient;
Strong written and verbal communication skills;
Able to work cohesively and responsibility as part of a small team;
Previous hotel housekeeping experience;
Excellent leadership, interpersonal, and communication skills;
Previous housekeeping experience, preferably in a hotel environment;
Organizational, planning skills and the ability to prioritize;
Positive attitude is a must!
Must be available to work flexible as required by management.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
 

Step inside. Let’s turn it up.
Aloft Montreal Airport isn’t just a hotel, it’s a connection hub with modern design and anything-but-ordinary energy. We’re all about upbeat vibes, local flavor, and spaces that invite guests to sip, connect, explore. From coffee to cocktails, furry friends to foodie finds, we keep things fresh and social.
We’re looking for a General Manager who’s ready to find their rhythm and be part of the buzz. If you’re energized by new ideas, love connecting with people, and know how to keep the momentum going, this could be your next move.
What’s Next for You
Are you ready to cue up your next career move with a role that’s full of connection, creativity, and inspiration? Here’s what’s in it for you:

Work with a reputable brand and become part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
Annual Scholarship Opportunities (for you and your kids)
Annual Wellness Credit
Donation Matching Program
Volunteer Hour Rewards
Team Member Referral Program
Leadership Development across our portfolio of properties
Team Building Events
Culture of Recognition
Hotel Stay Discounts
Your Role
Reporting to the Corporate Director of Operations, you’ll:

Oversee all day-to-day operations of the hotel, ensuring that all departments function cohesively. The GM ensures operational efficiency, quality service, and compliance with hotel policies and various regulatory requirements.
Responsible for the financial health of the hotel, including budgeting, forecasting, and financial planning. The GM reviews financial reports, works to maximize revenue, controls expenditure, and improves profitability.
Lead and manage the hotel staff, including recruitment, training, and performance evaluation. The GM must cultivate a productive work environment and ensure staff adherence to hotel standards, values and culture.
Ensure high levels of guest satisfaction by improving the quality of customer service. This includes handling guest complaints, fostering a guest-centric culture among staff, and maintaining high standards of hospitality.
Collaborate with the sales and marketing team to develop strategies that enhance the hotel’s visibility and attract more clientele. This may include promotional campaigns, participation in local events, and forging partnerships with local businesses.
Engage in long-term planning by setting overall goals for the hotel, including sales targets, cost management strategies, and comprehensive development plans for property and services.
Regularly assess the quality of all hotel services and facilities, and initiate improvements to enhance the guest experience and operational efficiency.
Maintain positive relationships with hotel stakeholders, including employees, guests, suppliers, community leaders, and corporate management.
What You Bring
You’ve got the rhythm. Now let’s amplify it.

Minimum of 5 years of progressive hotel management experience, with a proven track record of success. Previous experience with a Marriott brand is preferred.
Strong knowledge of revenue management in a hotel environment.
Excellent written and verbal communication skills in both English and French.
Strong knowledge of property management systems and Office software.
Strong sales and negotiation skills, and decision-making capabilities.
Strong financial acumen with experience in preparing and managing a budget and business plan and analyzing financial statements.
A passion for style trends and fashion, and a flair for social media will be assets in this position.
Self-motivated and results-driven team player.
Ability to recruit, supervise, train, and motivate an exceptional team, focused on success.
Ability to cultivate business relationships.
What Sets You Apart
In addition to the core job requirements, skill sets, and work-related experience, as General Manager you will illustrate the ability and passion to:

Live the corporate culture, personifying it in daily interactions with both guests and team members
Be an engaging leader who is highly inclusive, inspiring, and able to relate to all levels
Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute
Live the Aloft spirit, bringing modern design, expressive style, and local know-how into every guest and team interaction
Be a connector who’s inclusive, inspiring, and comfortable engaging with everyone from teammates to guests to community partners
What’s Your Next Move?
If you’re ready to step inside a space that’s upbeat and vibrant, and help others do the same, join us!
About Us
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.
At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.
As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.
Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.
The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.
 

Bartender - Aloft Vaughan Mills
Step inside. Let’s turn it up.
Aloft Vaughan Mills isn’t just a hotel, it’s a connection hub with modern design and anything-but-ordinary energy. We’re all about upbeat vibes, local flavor, and spaces that invite guests to sip, connect, explore. From coffee to cocktails, furry friends to foodie finds, we keep things fresh and social.
We’re looking for a Full Time Bartender who’s ready to find their rhythm and be part of the buzz. If you’re energized by new ideas, love connecting with people, and know how to keep the momentum going, this could be your next move.
What’s Next for You
Are you ready to cue up your next career move with a role that’s full of connection, creativity, and growth? Here’s what’s in it for you:

Work with a reputable brand and become part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
Work with a team who bring great energy to all they do and keep things comfortable
Meet guests from around the world in a fast-paced, forward-thinking space
Annual Scholarship Opportunities (for you and your kids)
Annual Wellness Credit
Donation Matching Program
Volunteer Hour Rewards
Team Member Referral Program
Leadership Development across our portfolio of properties
Team Building Events
Culture of Recognition
Hotel Stay Discounts
Your Role
Reporting to the Front Office Manager, you’ll:

Provide friendly, attentive, and timely service to guests, ensuring a positive and welcoming experience.
Accurately take customer orders and serve beverages and snacks efficiently.
Recommend drinks based on guest preferences using suggestive selling and up-selling techniques.
Verify guest identification when necessary to ensure compliance with alcohol and tobacco laws.
Assist in the planning, development, and presentation of the bar menu.
Maintain a clean, organized, and visually appealing bar area, including attractive product displays.
What You Bring
You’ve got the rhythm. Now let’s amplify it.

Exceptional customer service skills!
Smart Serve Certification.
Food Handling Certification is an asset.
Ability to work flexible hours, including evenings, holidays, and weekends.
Must be authorized to work in Canada. 
What Sets You Apart
In addition to the core job requirements, skill sets and work-related experience; as Bartender you will illustrate the ability and passion to:

Live the corporate culture, personifying it in daily interactions with both guests and team members
Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels
Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute
Live the Aloft spirit, bringing modern design, expressive style, and local know-how into every guest and team interaction
Be a connector who’s inclusive, inspiring, and comfortable engaging with everyone from teammates to guests to community partners
What’s Your Next Move?
If you’re ready to step inside a space that’s upbeat and vibrant, and help others do the same, join us!
About Us
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.
At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.
As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.
Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.
The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.

Multi-Seller Sales Manager
The Thunder Bay Hotel Collection - is currently recruiting for a Multi-seller Sales Manager!  The Multi-seller Sales Manager is responsible for establishing, maintaining and managing strong, comfortable relationships with existing, past and future guests while at the same time maximizing revenue for our Thunder Bay Hotel Collection. You will work closely with the Hotel teams to deliver exceptional Guest service and strong financial results.  You will participate in the sales and marketing efforts within the properties.  Sales Managers can identify and anticipate guest needs, while delivering a warm and caring experience.  They focus on converting inbound inquiries into sales that actualize, while delivering an exceptional guest experience and building guest loyalty. They are a goal oriented, highly organized multi-tasker with the ability to sell, actualize new business inquiries and maintain existing clients and accounts for the hotels.   Ultimately, the Sales Manager directly contributes to our goal of growing revenue and improving our competitive position. They will work closely with the property General Managers and Area Director of Sales & Marketing to develop and implement strategies and plans to achieve business goals with the hotel teams. 
In addition to the core job requirements, skill sets and work-related experience; the Marketing Manager will illustrate the ability and drive to:
• Drive the corporate culture, personifying it in daily interactions with both guests and team members,
• Create a fun and supportive working environment
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Meet with and/or call on existing guest accounts for current, future and repeat business needs or opportunities;
Prospect for new and upcoming business opportunities in the market;
Sell and confirm business as required to meet assigned market, segments budgeted sales;
Manage and convert inbound sales inquiries from all channels, pass any new leads developed through contacts to appropriate team member;
Co-ordinate with various hotel internal departments related to book business to ensure customer satisfaction and hotel profitability;
Assist in developing and implementing promotional projects in assigned market areas to increase sales volume and profitability;
Attend events, conduct outside sales calls and organize sales missions and blitzes;
Conduct hotel tours and showcase hotel products and services;
Point of contact for new closed business and in house bookings;
Deliver client proposals and contracts;
Negotiate pricing and concessions for accounts/functions (under direction of Area Director of Sales & Marketing);
Organize and manage client events and appreciation;
Achieve revenue targets with a focus on growth and development;
Participate in annual business planning, strategy and tactical plans;
While the position reports directly to the Area Director of Sales & Marketing, there is a strong working relationship with the General Managers;
Submit on a weekly basis a sales action plan for the coming week including a brief outline of sales activities and results;
Develop up to date knowledge of the facilities, services, rate schedules, and current marketing programs for the hotel properties;
Work closely with the Sales, Catering, Front Office and Revenue Management teams;
Identify and resolve all guest concerns/complaints. Coach and empower team members to do the same;
Liaise with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of passionate people creating exceptional experiences is at the forefront of every interaction;
Attend meetings, training and travel as required;Perform other reasonable job duties as requested by the ADOS 
What We are Looking for...

2-3 years of hospitality experience or comparable sales experience,
Hotel environment with multi-selling preferred;
Experience managing and maintaining guest/client relationships;
Demonstrated ability to interact in a team environment with several divisions/departments;
Excellent communication skills (written, verbal, listening);
Diploma or degree in Hospitality Management or Business, is a definite asset;
Strong computer skills, with knowledge of Microsoft Office and Hotel Property Management Systems is a definite asset;
Organized, results orientated, proven time management skills and ability to work under pressure;
Thrives in a fast-paced environment maintaining composure and objectivity with guests and team members;
Class G Drivers licence required;
Available to work nights, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts;
Must be legally authorized to work in Canada.
About Thunder Bay Hotel Collection - Valhalla Hotel & Conference Centre, Days Inn North & Days Inn Suites
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
https://www.silverhotelgroup.com/hotel/days-inn-suites-by-wyndham-thunder-bay/
Days Inn & Suites  & Days Inn North Thunder Bay are award-winning Hotels eacj offering 92 well-appointed guestrooms, a fitness room, Days Inn & Suites offers  a saltwater swimming pool, and hot tub, along with one meeting room. We offer our Guests a deluxe continental breakfast each morning. A quick 10-minute drive from the Thunder bay International Airport this Hotel is located near Confederation College and the Intercity shopping area. Sharing our parking lot with Tim Horton’s and Montana’s offers our Guests some great meal options without leaving the parking lot.
As part of Wyndham Worldwide Hotels, we have access to over 9,000 Hotels globally.


About Us

https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Barista - Radisson Blu Toronto Downtown
The Café Locale is located in the lobby of the Radisson Blu Hotel Toronto and we are currently recruiting for Part - Time Barista! With gorgeous views of the Toronto Waterfront, and both locals and travelers at every turn, this is a busy and buzzing place to work! And to top it off - the Cafe Locale team is a fun and dynamic group to work with!
Barista's are responsible for making quality beverages, generally hot drinks, preparing food orders, working the cash register, and cleaning and stocking the store. Barista must do all of these tasks quickly and efficiently while also making sure to form excellent customer relationships - we want you to be yourself and have fun everyday!
Duties and Responsibilities
Reporting to the Café Locale Supervisor, you would be responsible for performing the following tasks to the highest standards:

Prepare and serve beverages to customers, in the café (primarily over the counter)
Properly handle and maintain Café equipment
Provide prompt, professional and friendly service
Professionally respond to customer inquiries
Accurately handle cash and credit card payment, following cash-handling procedures
Demonstrate a thorough understanding of menu offerings
Comply with fire regulations and all health and safety standards, including COVID protocols
Job Requirements

Positive attitude;
Good communication skills;
Committed to delivering high levels of customer service;
Professional appearance
Flexibility to respond to a range of different situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations
Successful candidates will be invited for an interview.

Guest Services Agent
We are currently looking for a Part Time Guest Services Agent! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager, the Guest Service Agent will:

Maintain a warm and friendly demeanor at all times with guests and team members;
Comply with all company standards and brand standards, if applicable;
Interact with all guests during check-in and check-out procedure;
Create and cancel reservations as required, handle check-in and check-outs;
Greet all incoming and outgoing calls in a professional and timely manner;
Review logbook, and emails daily and complete all tasks on the checklist;
Maintain proper operation of Front Desk telephones, be familiar with daily sell rates;
Balance and prepare individual paperwork for closing of shift with hotel standards;
Work closely and maintain proper communication with all hotel departments;
Handle guest registration and room assignments, accommodating special requests whenever possible;
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner;
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, gift shop, safety boxes etc.;
Perform other duties assigned by the Supervisor or department manager.
What We are Looking for...

Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Results-oriented with the ability to be flexible and work well in a busy and demanding environment;
A self-motivated individual with the ability to problem solve, initiate action, and complete projects in a timely manner with minimal supervision;
Must be friendly, energetic, enthusiastic, and self-motivated, with a professional appearance;
Available to work days, evenings, weekends, and/or holidays as required;
Must be legally authorized to work in Canada. 
Radisson Blu is centrally located in Toronto, just a 5 minute from Rogers Centre and 6 minutes by foot to Ripley's Aquarium Canada. The hotel has amazing views of the CN tower and Lake Toronto, where you can climb aboard a Water Taxi and head over to Toronto Island.  The Hotel provides a place to reach all the fun destinations that Toronto has to offer and if you are traveling by plane from Billy Bishop Airport, we are only 5 minutes down the way. Famous for our outdoor pool in the summer the hotel provides all the creature comforts your home away from home offers. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.