Sales & Events Executive | Full Time | Pantages Hotel Downtown Toronto

Why Join Us?

Welcome to Pantages Hotel Downtown Toronto—where urban energy meets contemporary luxury in the heart of Toronto’s Downtown-Yonge Neighbourhood. We aren't just a place to stay; we are a destination for those who crave a comfortable yet "vibey" atmosphere. From our signature restaurant and lounge and live piano in the lobby to our chic boutique suites, Pantages is where the pulse of the city meets polished, effortless hospitality.

We’re looking for tastemakers, proactive hosts, and experts in the art of the "unforgettable." If you thrive in a fast-paced environment, have an eye for modern style, and love connecting guests to the best of Toronto’s culture, you’ll fit right in. At Pantages, we celebrate flair, professional polish, and the drive to deliver a guest experience that feels as curated as a front-row performance.

Our location is our stage. Situated in the center of the Theatre District and steps from the Ed Mirvish Theatre, Yonge-Dundas Square, and the CF Toronto Eaton Centre, Pantages puts you at the crossroads of the city’s best dining, shopping, and nightlife. We are the ultimate urban retreat—chic, vibrant, and always on.

We’re looking for a Sales & Events Executive who is ready to take center stage, lead with energy, and help us build something exceptional.

Why You’ll Love Working With Us

Are you ready for your next career move? Here’s what’s in it for you:

• A people-first environment where respect, appreciation, and fun are part of the everyday
• A chance to work with passionate, like-minded team members
• Opportunities to grow, lead, and make a real impact in a fast-paced, global-facing industry
• Annual Scholarship Opportunities (for you and your children)
• Annual Wellness Credits
• Donation Matching Program
• Volunteer Hour Rewards
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition
• Hotel Stay Discounts

Your Role

The Sales & Events Executive is an administrative and strategic powerhouse. You will oversee sales strategies that elevate our brand presence and activate the hotel for our target audience—from corporate high-flyers to weekend trendsetters—while managing proactive group and catering sales efforts.

The Sales & Events Executive is primarily responsible for:

• Create, plan & implement programming strategies for the property
• Develop a property programming calendar
• Provide assistance to internal and external customers in the catering, group and transient market
• Promptly handles phone and email enquiries to provide immediate attention to client/guest needs
• Prepares for site inspections
• Service groups (rooms only, corporate accounts and catering meetings)
• Assist with the creation of promotions when directed/approved by the Marketing Team/Regional Sales Director or GM

In addition to the core job responsibilities, the Sales & Events Executive will illustrate the ability and passion to:

• Live the corporate culture, personifying it in daily interactions with both guests and team members
• Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels
• Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute

What You Bring to the Table

• Minimum of one year of experience in Sales, preferably in hospitality
• Previous Food & Beverage experience is a strong asset.
• Maestro PMS, Opera PMS, and Delphi experience are an asset
• A strong understanding of all aspects of Hotel Operations, Sales, and Marketing experience is considered an asset
• Highly organized, superior time management skills, exceptional attention to detail, particularly with contracts, proposals, and other documents
• Superior office administration skills, strong organizational and multitasking skills, and the ability to manage multiple projects successfully
• Highly developed communication skills, with excellent presentation, verbal and written communication, ability to develop correspondence related to the position

Let’s Build Something Exceptional

If you’re ready to work somewhere that values performance as much as professionalism and believes hospitality should feel like an event, Pantages Hotel Downtown Toronto is your perfect match. We want you to help us build something exceptional!

This posting is for an existing vacancy.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status or any other characteristics protected by law.