House Person | Union Hotel

Inspired by Toronto’s diverse local culture, Union Hotel is an independent and boutique property offering distinct, bold and memorable hospitality in the heart of downtown. This vibrant new hotel is poised to become the gathering place to eat, drink, work and play any time of day. Situated in Toronto’s dynamic financial district, energy flows and personalities mingle in this 189-room upper midscale property conveniently located within walking distance to all that downtown has to offer including shopping, theater, sports and culinary experiences. More than just a hotel room, we’re committed to rethinking the guest experience, breaking from convention, and offering a stay that truly stands out. At Union Hotel, we weave the best of local throughout our rooms, artwork, amenities, and food/beverage offerings, uniting guests, team members and our community on a journey to forge their own path.

We’re a hidden gem in plain sight.

We are currently recruiting for a House Person!

Reporting to the Executive Housekeeper, the primary responsibility of the House Person is to ensure that the cleanliness and the quality of the overall hotel meet the highest industry standards, thus providing our guests with an outstanding product to enjoy.  The focus is on providing hands-on, timely, and genuine guest service.  The House Person is responsible for ensuring public areas of the Hotel are cleaned and linens are restocked for fellow team members. 

Just some of the reasons you’ll love being part of Union Hotel:

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Education Reimbursement for you (and your children!)
• RRSP Matching Program
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition

Key Responsibilities

Reporting to the Executive Housekeeper, the House Person’s responsibilities include:

• Cleaning designated areas including, but not limited to, restrooms, public areas, offices, and banquet/meeting/conference rooms;
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, and shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays;
• Greet guests in a friendly manner;
• Report maintenance deficiencies and items in need of repair;
• Stock and maintain supply rooms, as needed;
• Perform deep cleaning tasks and special projects (for example mattress flipping, furniture moves, etc.), as needed;
• Deliver guest requests and assist in cleaning guest rooms, as needed;
• Cleaning of guestrooms (cleaning behind beds and armoires, washing walls, cleaning light shades.);
• Assisting room attendants by removing dirty linen and garbage from their carts;
• Assisting in robe and linen inventories;
• Other duties as assigned.

 Physical Aspects of Position (include but are not limited to): 

• Constant standing and walking throughout shift;
• Frequent lifting and carrying up to 30 lbs;
• Frequent kneeling, pushing, pulling, and lifting;
• Occasional ascending or descending ladders, stairs, and ramps.

What we are Looking for...

• Housekeeping experience is desirable but not required;
• Basic knowledge of cleaning and industrial equipment and cleaning materials desired but not required;
• Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
• Stand, sit, kneel, or walk for an extended period across an entire work shift;
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
• Ability to work flexible shifts (mornings, afternoons, evenings, overnight, weekends, and holidays);
• Perform other reasonable job duties as requested by Supervisors.

If you have a passion for hospitality, creativity and creating memorable guest experiences, we invite you to apply with your resume and cover letter.

The Serious Stuff

Union Hotel is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.