Complex Sales & Administrative Assistant ll Hilton Garden Inn Toronto Airport

Complex Sales & Administrative Assistant ll Hilton Garden Inn Toronto Airport

The Complex Sales & Administrative Assistant  assists both the General Manager and

Complex Director of Sales & Marketing 

in managing accounts payable on property, group reservations, meetings, catering and assisting the Front Office as required. 

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Education Reimbursement for you (and your children!
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

• Assists in managing, tracking, and preparing invoices for accounts payable;
• Responsible for cash-handling functions for the hotel and reconciling all cash dropped at the front desk;
• Posts city ledger payments in the property management system, reconcile and bill all city ledger accounts;
• Performs follow-up billing and credit collection documentation and informs the General Manager of any potential uncollected accounts;
• Reviews all ledger details: guest, city, and deposit ledgers to validate proper payment and revenue posting;
• Sets up new accounts in accordance with established credit policy;
• Assists with departmental monthly audits of inventories / enter final inventory totals into a spreadsheet;
• Assist with the Front Desk as required during Dept Meetings, including covering shifts when there are vacant Guest Service Agent positions (On request by the General Manager);
• Assisting with F&B (orders, & Inventories);
• Assist the General Manager in supporting SHG & HR initiatives and Social Events;
• Provide assistance for both internal and external customers in the group market;
• Process all leads in a timely manner;
• Conduct creative site inspections customized to the needs of the client;
• Post-meeting room charges in Lightspeed;
• Prepare invoices for meetings and groups with master billing, process payments, and send invoices to clients;
• Prepares proposals and contracts as required by the department within a guaranteed 24-hour period;
• Input actualized numbers and revenue in Delphi;
• Other duties as assigned by the General Manager and/or Director of Sales.

What we are looking for...

• Experience in Hotel Administration or as a Sales Coordinator would be an asset;
• Education in Hospitality Management or Business related fields is a definite asset;
• Srong computer skills, with knowledge of Microsoft Office and Hotel Property Management Systems;
• Organized, results-orientated, proven time management skills and ability to work under pressure;
• Effective communication skills, verbal and written, French and English;
• Strong organizational skills are required;
• A positive attitude is a must!;
• Must be available to work flexible shifts as required by the operation;
• Must be legally authorized to work in Canada. Please note that the hotel is unable to assist candidates in obtaining Canadian work authorization.

Hilton Garden Inn Toronto Airport

The Hilton Garden Inn Toronto Airport was built “green” from the ground up and is the first hotel in Canada to be accredited with LEED certification. Located close to a large number of businesses, this Toronto Airport hotel in Mississauga, Ontario, boasts a diverse selection of versatile meeting space. Restaurants, shopping, major attractions and sporting facilities are just a short drive from the Hilton Garden Inn. Our hotel offers a large range of facilities: the cozy Pavilion Lounge and the tranquil terrace; the fitness center and the indoor, heated pool; free 24-hour shuttle service and complimentary WiFi. The Hilton Garden Inn Toronto Airport was awarded 4 Green Keys by the Hotel Association of Canada and proud to ensure our guests stay is a success!

About Us

https://www.silverhotelgroup.com/

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.