Night Auditor | Part-time | Fairfield Kanata

Night Auditor

Why Join Us?

Are you the kind of a pro who jumps at the chance to break the mold, stand out, and make your mark? At Silver Hotel Group, we believe small gestures go a long, long way. We're looking for someone who brings a spirit of fun and creativity to work and thrives on the chase of building something extraordinary.

Join our mission to ignite ambition, nurture confidence, and empower defiance of convention. In short—we want you to help us build something exceptional.

Fairfield Inn & Suites Ottawa Kanata has an existing part-time vacancy for a Night Auditor (Mainly weekends, Friday and Saturday nights). The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.

Your Role

Reporting to the Guest Services Manager or designate, you will:

• Provides excellent customer service to all guests;
• Welcomes and greets all guests, and executes check-in and check-out procedures;
• Answers guest inquiries and provide assistance in a professional manner;
• Answers all incoming phone calls and processes new reservations;
• Accurately follows all cash handling procedures;
• Adheres to all department and Company policies and procedures;
• Ensures guest security by proper handling of guest room keys and personal information;
• Administers all night audit functions;
• Balances all revenue and settlement accounts nightly;
• Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
• Maintains files and resets the system for the next day of operations;
• Follows up on guest requests and resolves problems promptly;
• Performs any other job-related duties as assigned.

What You Bring to the Table

• Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
• Organized and able to work in a fast-paced, multi-tasking environment;
• Proficient in using a computer, good knowledge of excel and basic accounting principles;
• Excellent communications skills, written and oral;
• Works well under pressure in a changing environment;
• Ability to work with minimal supervision;
• OPERA PMS knowledge preferred;
• Able to stand for an 8-hour shift;
• Must be able to work evenings and overnights including weekends and holidays;
• The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.
• Perform other reasonable job duties as requested by Supervisors.

Why You'll Love Working Here

At SHG, our people come first. With 600+ team members, our mantra of “You Matter” resonates through everything we do—from engagement to retention.

• Culture you’ll love—fun, recognition, authentic, and vibrant.
• Top-tier benefits—including Scholarship Opportunities, RRSP matching, wellness credits, team events, recognition, and hotel stay discounts.
• A chance to shape the success of our Kanata hotels.
• Full commitment to inclusivity, equality, and accessibility.
• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!

Ready to Stand out & make your mark?

If you’re someone who thrives on creativity, strategy, and making a meaningful impact—let’s talk!

Apply now and help us write the next bold chapter in Kanata’s hospitality scene.

About Fairfield Inn & Suits Ottawa Kanata

https://www.silverhotelgroup.com/hotel/fairfield-inn-suites-by-marriott-ottawa-kanata/

 The Fairfield Inn & Suites By Marriott Ottawa Kanata is conveniently located near downtown Ottawa, and is steps away from several world-class dining and cultural attractions. The hotel is two minutes away from Scotiabank Place, home of the Ottawa Senators NHL hockey team and a popular concert venue. Other attractions located nearby include the Rideau Canal, National Arts Centre, Parliament Buildings and Gatineau Park.

About Us

https://www.silverhotelgroup.com/

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.