General Manager
Location: Downtown Toronto, ability to travel to various Hotels within the portfolio
Pantages is currently recruiting for a General Manager! Reporting to the Corporate Director of Operations, the General Manager will be responsible for the operation and management of the hotel to ensure optimal performance, profitability, and compliance with company policies and regulations. This role involves strategic planning, staff management, and operational oversight across all departments—from front desk operations and housekeeping to food and beverage, and sales. 
The ideal candidate will illustrate the ability and drive to lead the corporate culture, personifying it in daily interactions with both guests and team members; be an engaging leader who is highly inclusive, inspiring, and able to relate to all levels; and create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute.
The successful candidate has exemplary communication skills, both verbal and written, and is adept at creating connections with diverse groups of individuals. Proficiency to inspire and motivate others to deliver strategic value, using a collaborative approach is key in order to gain respect and credibility with team members.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Operational Management

Oversee all day-to-day operations of the hotel, ensuring that all departments function cohesively. The GM ensures operational efficiency, quality service, and compliance with hotel policies and various regulatory requirements.
The Pantages Hotel's unique structure, where the hotel is part of a condo corporation, adds an interesting dynamic to its management. The General Manager (GM) in this case has a critical role in overseeing the relationship between the hotel and the condo corporation, ensuring smooth operations for both entities. The GM’s role on the Condo Corporation (Condo Corp) board involves contributing to the decision-making process regarding the building’s operations and maintenance. As a member of the board, the GM would have to represent the hotel’s interests while balancing the needs of the condo residents and other stakeholders. The GM will need to effectively liaise with the Condo Corp’s property manager to ensure smooth communication and resolution of any issues that may arise between the hotel and the condo units.
Coordinate capital improvement projects to maintain quality standards and property image, and to protect the asset from neglect, damage, or deterioration.
Drive the corporate culture, personifying it in daily interactions with both guests and team members.
Be an engaging leader who is highly inclusive, inspiring, and able to relate to all levels.
Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute.
Financial Oversight 

Responsible for the financial health of the hotel, including budgeting, forecasting, and financial planning. The GM reviews financial reports, works to maximize revenue, controls expenditure, and improves profitability.
Proactively oversee the operations of all departments to maximize financial performance of the hotel and continually challenge the team to be the best.
Participate in the development and execution of short and long-term financial budgets and operational goals for all departments of the hotel, with a strong ability to drive the top line and a keen eye for cost control, productivity, and profitability.
Work with revenue management resources to develop and implement strategies to grow business.
Staff Management

Lead and manage the hotel staff, including recruitment, training, and performance evaluation. The GM must cultivate a productive work environment and ensure staff adherence to hotel standards, values and culture.
Guest Satisfaction

Ensure high levels of guest satisfaction by improving the quality of customer service. This includes handling guest complaints, fostering a guest-centric culture among staff, and maintaining high standards of hospitality.
Sales & Marketing

Collaborate with the sales and marketing team to develop strategies that enhance the hotel’s visibility and attract more clientele. This may include promotional campaigns, participation in local events, and forging partnerships with local businesses.
Stay in tune with the industry and local market, anticipating market trends, paying close attention to changes in the economy, supply, demand, technology, design, and other impacts, always looking for ways to stay ahead of the competition.
Actively participate in the sales process with property sales team and regional sales resources, including strategy, tours, and customer relations.
Strategic Planning

Engage in long-term planning by setting overall goals for the hotel, including sales targets, cost management strategies, and comprehensive development plans for property and services.
Participate in developing and monitoring annual sales business and marketing plans.
Compliance & Safety

Ensure the hotel operates in alignment with health and safety standards and adheres to all local laws and regulations. This involves regular inspections, staff training in safety procedures, and updating policies as needed.
Quality Control

Regularly assess the quality of all hotel services and facilities, and initiate improvements to enhance the guest experience and operational efficiency.
Work closely with regional ownership team, ensuring processes, suppliers, systems, and other resources are being utilized effectively.
Relationship Management

Maintain positive relationships with hotel stakeholders, including employees, guests, suppliers, community leaders, and corporate management.
Develop and maintain rapport with key industry and community partners to ensure a visible presence in the city.
Be a leader and a role model to all team members. Be visible and approachable. Conduct regular team meetings. Maintain an open-door policy and encourage team member engagement and empowerment.
Crisis Management

Handle emergencies and unexpected situations effectively, from natural disasters to security threats or public health crises, ensuring the safety of guests and staff.
What We are Looking for...

Minimum of 5 years of hotel management experience, with a proven track record of success.
Strong knowledge of revenue management in a hotel environment.
Excellent written and verbal communication skills.
Strong knowledge of property management systems and Office software.
Strong sales and negotiation skills, and decision-making capabilities.
Strong financial acumen with experience in preparing and managing a budget and business plan and analyzing financial statements.
Ability to study, analyze and interpret activities to improve existing practices or develop new approaches.
A passion for style trends and fashion, and a flair for social media will be assets in this position.
Self-motivated and results-driven team player.
Ability to recruit, supervise, train, and motivate an exceptional team, focused on success.
Ability to cultivate business relationships.
Demonstrated proficiency in the Microsoft Office suite of programs;
Must be legally authorized to work in Canada.
About Us
https://www.silverhotelgroup.com/
The hotel building was designed by world renowned architect Moshe Safdie, the postmodern limestone building was completed in 2003 to match its surrounding theatre establishments. Pantages Hotel is a boutique hotel with intimate surroundings in the heart of Canada’s Downtown, just steps away from the best shopping, dining and entertainment the city has to offer. Situated in the heart of one of Toronto’s most vibrant neighborhoods, this hotel offers unique rooms with alternative layouts, and different amenities. Floor-to-ceiling windows make a memorable and effortless experience for our travellers. Additionally, Stages Restaurant & Lounge delivers Canadian inspired local flavors and dishes among with a hand-crafted cocktail that’s been expertly shaken.

Executive Chef
We are currently recruiting for a Kitchen Manager/Culinary Lead! This role will be responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the restaurant, banquets and other F&B facilities, resulting in outstanding guest satisfaction.  This role is responsible for the ongoing day-to-day leadership of the culinary department, which includes Culinary Leaders, Cooks and Stewards.  In collaboration with the General Manager and Director of Food & Beverage, the role will also help lead and manage the execution of the Food & Beverage vision for the Hotel.  Along with being in tune with current food and beverage trends, the role requires a leader who is passionate, creative and brings strong food and beverage presentation skills. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
RRSP Matching Program
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Oversee the day-to-day leadership of the Kitchen and Stewarding teams, which includes driving a culture of performance and high engagement through recognition, training and coaching.
Develop, train, communicate and reinforce the service vision and standards to team members and coach them in supporting the successful execution of the vision.
Consistently display exceptional leadership by providing a positive work environment, counselling team members as appropriate and demonstrating a dedicated and professional approach to managing a team.
Oversee and manage food and labour costs and controls, including menu costing and productivity controls.
Responsible for ensuring the purchasing of all required items for the kitchen and that costs are managed accordingly, with Silver Hotel Group corporate purchasing guidelines.
Develop, cost and implement menus, training programs and SOPs for the Kitchen team.
Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; coach and empower team members to do the same.
Conduct timely analysis of food & beverage pricing to ensure competitiveness in the market and capitalize on revenue opportunities.
Actively involved in the menu development and maintaining updated and accurate costing of all dishes prepared and sold in the F&B operation.
Demonstrate a high level of commitment to processes that allow team members to provide service that is aligned with our vision of creating exceptional experiences.
Facilitate regular team meetings in order to discuss goals, address concerns and communicate information pertaining to the Hotel’s operation.
Recruit, hire, train, mentor and supervise Kitchen team members with a focus on growth and development.
Understand and comply with all health and safety rules, regulations and laws.  Report unsafe acts or hazardous conditions ensure department equipment is maintained and operated in a safe manner.
Act as a health and safety leader in the property, report all workplace incidents/accidents or near misses, wear personal protective equipment required, and participate in the fire safety plan.
Ensure that the well-being of our guests and team members is always the priority.
Perform other duties as assigned including assisting team members with their roles during peak periods.
Liaise with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of passionate people creating exceptional experiences is at the forefront of every interaction.
Supervision of weekly payroll administration.
Attend meetings and training sessions as required.
Perform other reasonable job duties as requested by the reporting manager.
What we are looking for...

3-5 years’ experience as a Kitchen Manager/Culinary Lead; 4-5 years as Executive Sous Chef within a full-service hotel environment.
University or College diploma in a culinary or hospitality field, with preference given to individuals who are ‘Red Seal’ certified.
Brings a hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service.
Proven experience in menu and service design.
Experience working in a unionized environment is a definite asset.
Strong computer skills, and a knowledge of Microsoft Office and Hotel Property Management Systems is essential.
Organized, results orientated, proven time management skills and ability to work under pressure.
Proven experience motivating and inspiring a team to achieve strong performance results.
Demonstrates strong leadership, team, communication and coaching skills.
Strong problem solving and creative thinking skills.
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members.
Available to work nights, weekends and/or holidays as required, including occasional ‘Manager-On-Duty’ shifts.
Must be legally authorized to work in Canada.
< Insert Hotel Specific Information>
About Us
https://www.silverhotelgroup.com/
Historic Hotel Victoria! This iconic building pays tribute to Queen Victoria and offers an intimate boutique style hotel located in the heart of downtown Toronto. The hotel is within walking distance of corporate and government offices, shopping, dining and major downtown attractions. The hotel is easily accessible with its ideal location on Yonge Street, just steps away from the Subway and Ground Transit Systems. The historically modern guestrooms feature new beds with pillow top mattresses, hardwood floors, LCD TVs, and custom designed, modern furniture. The lobby features a mix of classic and contemporary furnishings.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Housekeeping Supervisor 
We are currently hiring for a Housekeeping Supervisor. The Supervisor is responsible for assisting with all aspects of the housekeeping department and to oversee the management of the housekeeping and laundry departments, including cleanliness of guest rooms, public, and heart of house areas. The successful candidate will be a coach and cheerleader for the housekeeping team, providing direction, coordination, and evaluation of the department, while sharing their flare for style and design.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper, and or General Manager, this position requires a highly motivated and ambitious professional who can work with minimal supervision:

Manage the day-to-day activities of the Housekeeping team along with the Executive Housekeeper;
Enforce hotels standards, policies, and procedures to the Housekeeping team;
Be a department leader who motivates and mentors all housekeeping team members;
Ascertain staff training needs and provide such training;
Manage departmental budget and expenses;
Help to Lead the Health and Safety efforts of the property, ensuring all WHIMIS, WSIB, OHSA, and joint health and safety procedures are followed in the housekeeping department;
Operate well under pressure while exercising good judgments and focusing attention on details;
Maintain confidentiality of hotel guests and pertinent hotel information;
Ensure security of guest room access and hotel property;
Establish, maintain and train standards and procedures for cleaning and safe working conditions in the housekeeping department;
Works to ensure high scores for cleanliness and other housekeeping-related items on all inspections;
Develops and maintains a deep cleaning schedule and room cleanliness program;
Inspects or delegates inspections of all guestrooms cleaned by room attendants;
Develops an inspection program for all public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained;
Ensures final inspection of all housekeeping-related duties performed by the housekeeping team;
Initiates new procedures to increase the efficiency of labor and safe chemical and equipment use;
May serve as "manager on duty" as required;
Perform other duties as assigned including assisting staff with their job functions during peak periods.
 What We are Looking for...

Managerial experience in housekeeping in a Hotel or related industry;
Post-secondary degree/diploma in Tourism or Hospitality is an asset;
Strong verbal and written communication skills;
Excellent organizational, technical, analytical, and problem-solving skills;
Able to think clearly in pressure situations, exercise good judgment, and focus attention on details;
Is able to endure an abundance of physical movements in the performance of job duties;
Working knowledge of Microsoft Word and Excel;
Highly interpersonal; comfortable engaging with all guests, visitors, vendors, and team members;
Experience in financial management for a housekeeping department is an asset;
Experience working in a unionized environment will be considered an asset;
A positive attitude is a must!
Must be available to work flexible shifts which may include but are not limited to days, evenings, overnights, weekends, and holidays as required by management.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. 
Hilton Garden Inn Toronto Airport
The Hilton Garden Inn Toronto Airport was built “green” from the ground up and is the first hotel in Canada to be accredited with LEED certification. Located close to a large number of businesses, this Toronto Airport hotel in Mississauga, Ontario, boasts a diverse selection of versatile meeting space. Restaurants, shopping, major attractions and sporting facilities are just a short drive from the Hilton Garden Inn. Our hotel offers large range of facilities: the cozy Pavilion Lounge and the tranquil terrace; the fitness center and the indoor, heated pool; free 24-hour shuttle service and complimentary WiFi. The Hilton Garden Inn Toronto Airport was awarded 4 Green Keys by the Hotel Association of Canada and proud to ensure our guests stay is a success!
About Us:- https://www.silverhotelgroup.com/ 
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Food & Beverage Outlet Manager 
We are currently recruiting a Food & Beverage Outlet Manager to join our dynamic team! The Food & Beverage Outlet Manager is responsible for overseeing all aspects of the front-of-house F&B experience which includes the restaurant, bar, and event and banquet spaces.   This includes coordinating all phases of meetings and social functions held at the Hotel and assisting clients with the successful execution of their events.  This position is also responsible for overseeing the day-day operation of the Hotel restaurant, ensuring the dining experience is exceptional and reflective of the standards our guests have come to expect from us.  This position requires exceptionally strong communication and a collaborative approach with all hotel leadership team members and departmental teams while sharing their flare for style and design.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Director, the Food and Beverage Outlet Manager responsibilities include:

Oversees restaurant operations to maximize profits by setting and achieving goals for productivity, food quality, service, innovation, and promotion.
Prepares and monitors operating and capital cost budgets throughout the year.
Conducts monthly inventories for all outlets and resolves any discrepancies.
Plans weekly schedules for all outlets, considering staffing agreements.
Organizes promotions and events to increase business and sales.
Regularly assesses customer satisfaction and makes improvements to marketing or operations when necessary.
Reviews menu planning, recommends changes, and adjusts prices based on market trends.
Actively participates during peak periods to support operations.
Mentors and manage team members, hire new employees, and supports their development.
Build strong relationships with regular customers and VIPs to encourage them to choose the hotel for events.
Manages the daily operations of the front-of-house, including Banquets and Outlets.
Ensures the restaurant and bar consistently exceed customer expectations during all meal periods.
Oversee banquet events to ensure they are executed as planned and meet client needs, including handling last-minute changes.
Fosters a culture of high performance and engagement through recognition, training, and coaching.
Communicates service standards to the team and supports their successful execution.
Provides strong leadership, maintains a positive work environment, and assists team members when needed.
Prepares weekly schedules to meet business needs while managing labor costs.
Develops and implements operational standards, training programs, and procedures for Restaurant and Banquet teams.
Resolves guest concerns to ensure satisfaction and a positive experience.
Ensure that all team members are aligned with the service vision and provide exceptional service.
Coordinates with other departments to ensure seamless guest experience.
Perform additional duties as needed, especially during busy periods.
What We are Looking for...

Post-secondary Food and Beverage/Hospitality/culinary education preferred
Minimum of 2 years of supervisory / managerial experience is a must
Knowledge and experience with menu costing and food and beverage cost controls programs
Established relationships with local food and beverage suppliers an asset
Experience in the banquets department is an asset
Experience in a unionized environment preferred
Experience in Delphi system or similar is an asset
Strong track record in menu and service design
Hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service
Strong communication and organizational skills with the ability to multi-task and work well under pressure
Ability to achieve deadlines while focusing on departmental/hotel fiscal results
Proficiency in EXCEL, Microsoft Word/Office/Outlook
Ability to work cohesively with all team members in all departments.
Available to work nights, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts.
About Radisson Blu Downtown Toronto
https://www.silverhotelgroup.com/hotel/radisson-blu-toronto-downtown/
The Radisson Blu Toronto Downtown is an intimate, boutique-style hotel providing dramatic views of Lake Ontario and the CN Tower. This downtown Toronto hotel is minutes from the CN Tower, Rogers Centre, and Air Canada Centre, a 15-minute walk to Union Station, and just two kilometers away from Billy Bishop Toronto. The Radisson Blu is perfect for business and leisure travelers, offering 157 guest rooms with cool blue accents, crisp white linens, wood floors, and fresh design creating a space designed for relaxing. Special Studio Rooms have in-room fireplaces setting the scene for the perfect romantic getaway. During the warmer months, Lakeview Pool Lounge is an excellent place to cool off in the pool and have cocktails and snacks crafted in-house while enjoying stunning views of Lake Ontario.
About Us :- https://www.silverhotelgroup.com/ 
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Housekeeping Supervisor
We are currently looking to hire a Housekeeping Supervisor. The Housekeeping Supervisor is responsible for assisting the Executive Housekeeper in directing and maintaining the housekeeping department to ensure the clean, orderly and attractive conditions of the hotel by performing the following duties personally or by delegating to housekeepers. (S)he assists the Executive Housekeeper to provide overall direction, coordination, support and evaluation of the housekeeping department and carries out supervisory responsibilities in accordance with the hotels policies and procedures including: training new employees; planning, assigning and directing work; addressing minor complaints and resolving problems, under the direction of the Executive Housekeeper.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper or designate, you will:

Enforce hotel standards, policies and procedures to assigned staff;
Assist the Executive Housekeeper to prioritize and organize work assignments; delegate work in the absence of the Head Housekeeper;
Assist in the motivation, direction and performance of assigned staff to maintain a cohesive team;
Maintain confidentiality of hotel guest and hotel information;
Ensure security of guest room access and hotel property;
Maintain room quality based on hotel objectives;
Assist in the implementation of the deep cleaning schedule;
Assist with room and common-area inspections to ensure room attendants’ accuracy;
Maintains and assists in upholding proper standards and procedures for clean and safe working conditions in the housekeeping department;
Assist Executive Housekeeper to maintain compliance with Ontario Health & Safety Act and other relevant legislation.
In addition to the core job requirements, skill sets and work-related experience; the ideal candidate will illustrate the ability and drive to:

Drive the corporate culture, personifying it in daily interactions with both guests and team members;
Be an engaging leader who is highly inclusive, inspiring and able to relate to all levels;
Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute.
Job Requirements

Ability to handle high-pressure situations;
Exercises good judgment and able to make quick, sound decisions;
Pays attention to detail;
Able to maintain confidentiality of hotel guest and hotel information;
Commitment to guest satisfaction;
Computer literate & MS Office proficient;
Strong written and verbal communication skills;
Able to work cohesively and responsibility as part of a small team;
Previous hotel housekeeping experience;
Excellent leadership, interpersonal, and communication skills;
Previous housekeeping experience, preferably in a hotel environment;
Organizational, planning skills and the ability to prioritize;
Positive attitude is a must!
Must be available to work flexible as required by management.
Novotel Toronto Centre
Newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. At Novotel Toronto Centre variety of services makes any stay exceptional with a true European touch. The Hotel is minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront and a myriad of shopping and dining options. Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Our unique bedding is a major asset in all 262 rooms of the hotel. Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting. It’s a 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
 

 

Sous Chef
We are currently recruiting for a Sous Chef to take its food and beverage operation to the next level! The Sous Chef is called upon to support the Executive Chef and represent them in their absence. The Sous Chef often is the one responsible for training new staff members and managing the team. They must be able to think on their feet, make sound snap decisions and come up with creative concepts within the restaurants and banquets. They are comfortable taking on any task in the kitchen and are familiar with the operation of all kitchen equipment and assist in leading the daily operations. The Sous Chef will offer culinary expertise as it relates to all areas with the hotel.  The incumbent is responsible for providing coaching to existing team members and ensuring the Hotel’s culinary vision is achieved.  This is a hands on role, working alongside the team members, while also working collaboratively with the Executive Chef to help lead and manage the execution of the Food & Beverage vision for the hotel.  Along with being in tune with current food and beverage trends, the role requires a leader who is passionate, creative and brings strong food and beverage presentation skills and a strong desire to create exceptional dining experiences for all guests.  They are experienced with the preparation of all menu items and are responsible for ensuring production standards are met and checking for food quality, flavour and plating to ensure guest satisfaction. They participate in all aspects of food preparation and ensure menu items are plated and served on time. They ensure quality control by strictly following recipes and production standards. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Experienced in all areas of the kitchen and shows leadership by setting an example to fellow team members in terms of job competence, organization, knowledge, and professionalism;
Prepare individual dishes as well as full-course meals;
Knowledge of specialized cooking equipment and food safety practices;
Checks for food quality, flavour, and plating to ensure guest satisfaction;
Consistently produce delicious, high-quality food and attractive plating while limiting waste and working with minimal supervision;
Prepare dishes for customers with food allergies or intolerances, work with specialized dietary concerns;
Ensures timely communication of any problems that arise and immediately reports them to the Chef;
Provide quality control and timely production of all food preparation;
Strong organizational and multi-tasking skills;
Responsible for ensuring the cleanliness and functioning of the kitchen working areas, including equipment and utensils;
Organize the daily BEOs and ensure prep and production for all items are undertaken;
Familiar with the operation of all kitchen equipment;
Assist in leading the daily operations;
Exercise food cost controls by reducing wastage through monitoring production;
Consult daily with the Chef concerning menus, specials, Banquets, special events, and quantities to be produced and served, and reports any big quantities left over;
Monitors production standards and product quality to ensure efficient service and that brand standards are met;
Assist with duties such as ordering, inventory, costing, waste control, training, and ensuring food safety standards are always met;
Ensures that prep levels are met and ready for the next service;
Ensures that fridges are organized, the product is rotated, storerooms are cleaned, and the dish area is organized and takes the lead on the shift in directing that these activities occur;
Perform other duties as assigned.
What We are Looking for...

Passionate energetic personality with a team-focused attitude;
A strong desire to exceed guest expectations and attention to detail;
Follow through on daily tasks and key responsibilities, driving a culture of teamwork and fun!;
Culinary experience including short-order experience, and experience in a hotel environment preferred;
Diploma or completion of post-secondary culinary program preferred;
Current Food Safe Certification;
Passionate about delivering experiences that exceed guest expectations;
Proven time management skills and ability to work under pressure;
Thrives in a fast-paced environment;
Moderate level of physical effort (can include activities such as periodic lifting up to 50 lbs.);
Physical demands include but are not limited to walking, standing, reaching, pulling, pushing, and lifting up to 50 lbs.;
High level of mental effort;
Standing and/or walking for prolonged periods;
Available to work days, evenings, weekends, and/or holidays as required;
Must be legally authorized to work in Canada.
About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us

https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

A hotel in the Mississauga Airport Corporate Centre is recruiting for a Rooms Division Manager! In collaboration with the Front Office Manager and the Executive Housekeeper, the Rooms Division Manager is not only responsible for the inspection of the rooms and ensuring they are up to the property’s standard of quality, but they also ensures smooth processes and high compliance in terms of guest relations, housekeeping, and reservation standards by overseeing the operations of both departments to ensure an overall perfect guest experience.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the General Manager, the Rooms Division Manager:

Directs the Housekeeping staff in the fulfilment of departmental assignments with a high degree of quality, within budget parameters, and on schedule.
Ensures exceptional levels of cleanliness and care of guest rooms and public areas.
Creates and develops policies and procedures to ensure a safe and efficient working environment.
Maintains the care and use of supplies, equipment, and the appearance of all Housekeeping areas and ensures that Housekeeping staff follow same.
Performs daily inspections of common areas and rooms for sanitation, order, safety and proper performance of assigned duties.
Spot checks storage rooms, utility and janitorial closets, etc., for upkeep and supply control.
Coordinates repair needs with Maintenance.
Processes payables efficiently and in accordance with approved policy and procedures.
Attends all required meetings to provide input and recommendations.
Ensure him/her as well as their team deliver outstanding guest care at all times.
Respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
Assists with incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests.
Control cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
Ensure Front Office logbook and hotel log book is always updated and actioned upon.
Ensure safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
Participate in hotel committees and task force assignments.
Ensure that all team members comply with company safety policies, procedures, and guidelines.
What We are Looking for

Practical experience managing Front Desk and Housekeeping departments highly recommended. Monitor the cleanliness of the public areas and great attention to detail.
A minimum of 2 years hotel experience and one year in a significant managerial role, previous housekeeping experience an asset. Diploma, degree, or master’s in hospitality – food & beverage, or hospitality management school.
Strong computer skills with advanced knowledge of Microsoft Office and Outlook.
The ability to demonstrate skills of an approachable coach that cultivates a work environment that encourages feedback.
Availability to work evenings and weekends.
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Night Auditor
We are currently hiring a Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager or designate:

Provides excellent customer service to all guests;
Welcomes and greets all guests, and executes check-in and check-out procedures;
Answers guest inquiries and provide assistance in a professional manner;
Answers all incoming phone calls and processes new reservations;
Accurately follows all cash handling procedures;
Adheres to all department and Company policies and procedures;
Ensures guest security by proper handling of guest room keys and personal information;
Administers all night audit functions;
Balances all revenue and settlement accounts nightly;
Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
Maintains files and resets the system for the next day of operations;
Follows up on guest requests and resolves problems promptly;
Performs any other job-related duties as assigned.
What We are Looking for...

Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
Organized and able to work in a fast-paced, multi-tasking environment;
Proficient in using a computer, good knowledge of excel and basic accounting principles;
Excellent communications skills, written and oral;
Works well under pressure in a changing environment;
Ability to work with minimal supervision;
OPERA PMS knowledge preferred;
Able to stand for an 8-hour shift;
Must be able to work evenings and overnights including weekends and holidays;
The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.
Salary Range
$17.50 / hour
About Days Inn & Suites by Wyndham Thunder Bay North
https://www.silverhotelgroup.com/hotel/days-inn-by-wyndham-thunder-bay-north/
Days Inn by Wyndham Thunder Bay North is an award-winning Hotel offering 92 well-appointed guestrooms, complimentary breakfast, a fitness room and one meeting room
Located next to Thunder Bay Regional Health Sciences Centre we offer our Guests a worry-free place to stay while in Thunder Bay for medical purposes. Close to Lakehead University and a short drive to Thunder Bay’s Entertainment District makes us a great place to stay. Sharing our parking lot with 5Forks Restaurant and Subway offers our Guests some great meal options without leaving the parking lot.
Our quiet yet central location is just ten minutes from the Thunder Bay Airport and downtown Thunder Bay, keeping you close to everything you want but away from the noise you don’t.
As part of Wyndham Worldwide Hotels, we have access to over 9,000 Hotels globally.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Convention Service Manager
We are currently hiring a Convention Service Manager to join our team. The Convention Service Manager is responsible for planning, organizing, and managing the in-house details for a large group and convention booking (e.g., menus, set-up, etc.) Participate in negotiating meetings/functions rooms, rates, and all related requirements. Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product. Focus on execution of all aspects of event planning including coordination from the signing of a group contract forward, VIP needs, amenities, and group resumes. Assisting in the completion of BEOs for group and local catering. Complete walk-through of function space prior to events beginning and complete checklist for each group; both local and groups.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
RRSP Matching Program
Key Responsibilities
Reporting to the General Manager and working closely with the Regional Director of Sales :

Work closely with Sales, Catering, and banquet team
will serve the on-site group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes
Leading BEO meetings including distribution
Increase Banquet revenues by upselling and doing Catering sales
Maintain & log all client communications in the system, It is the responsibility of the Conventions Services Manager to keep in touch with clients through phone calls, emails, letters, and personal meetings.
Attend the weekly Revenue Management, Sales, and Group Pickup Meetings.
Work closely with the Sales Managers to ensure client satisfaction.
Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
Generate “thank you” notes to clients with prompt follow-up of negative client feedback as necessary.
Able to conduct hotel site inspections and client presentations.
Resourceful skills to provide contemporary set-ups, menus, and functions for groups.
Ability to produce artistic and innovative menus while working closely with the Executive Chef on pricing specialty menus.
Work closely with the banquet department on operations and event execution, ability to consistently deliver flawless events.
Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders.
Monitor group room blocks and pick up, and generate detailed resumes for the operating departments.
Ability to work with outside vendors to ensure client satisfaction for all events/groups.
What We are Looking for...

Previous work experience as a hotel Convention Services Manager in a 3-5 star property is required.
University or College diploma in Hospitality is a definite asset;
Strong computer skills, with knowledge of Microsoft Office, are essential;
Organized, results-orientated, proven time management skills and ability to work under pressure;
Proven experience motivating and inspiring a team to achieve strong performance results;
Strong problem-solving and creative thinking skills;
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members;
Available to work nights, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts;
Full Time Position - 37.5 hours per week.
Must be legally authorized to work in Canada:
Radisson Blu is centrally located in Toronto, just a 5 minute from Rogers Centre and 6 minutes by foot to Ripley's Aquarium Canada. The hotel has amazing views of the CN tower and Lake Toronto, where you can climb aboard a Water Taxi and head over to Toronto Island.  The Hotel provides a place to reach all the fun destinations that Toronto has to offer and if you are traveling by plane from Billy Bishop Airport, we are only 5 minutes down the way. Famous for our outdoor pool in the summer the hotel provides all the creature comforts your home away from home offers.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Regional Human Resources Manager
Location: Greater Toronto Area, ability to travel to various Hotels within the portfolio
Silver Hotel Group is currently recruiting for a Regional Human Resources Manager! Reporting to the Corporate Director of Human Resources, the Regional HR Manager will be responsible for providing day-to-day support to a select group of hotels, as well as being a key player in the development and execution of corporate initiatives. A key aspect of the role is staying connected with our team members and addressing questions and concerns. The position requires travel to the Hotels in SHG’s portfolio.
The ideal candidate possesses an unwavering commitment to establishing and evolving professional and collaborative relationships and has a proven ability to be held accountable for all aspects of the Human Resources role. This leader will have the leadership skills to handle sensitive issues with diplomacy and integrity, ensuring all decisions made demonstrate savvy business acumen.
The successful candidate has exemplary communication skills, both verbal and written, and is adept at creating connections with diverse groups of individuals. Proficiency to inspire and motivate others to deliver strategic value, using a collaborative approach is key in order to gain respect and credibility with team members.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Serve as an advocate for our team members and leaders, fostering positive team-member relations and helping to provide a favorable workplace culture for continuous and effective employer-team member relations;
Act as a liaison between management and team members to facilitate effective upward and downward communication;
Provide day-to-day guidance and support to hotel leaders on all HR-related matters, including but not limited to recruitment, policy interpretation, conflict resolution, discipline procedures, team member motivation and engagement;
Assist with the development and implementation of training and development programs for both leaders and team members, as determined by the HR learning needs analysis;
Drives the recruitment process for a select group of hotels, including coordination of recruitment sources and institutions such as government agencies, schools, colleges, and employment agencies.
Administers co-op placements;
Assists with recruiting and interviewing candidates for employment within the hotels.
Helps plan and coordinate team member recognition programs. (ie: annual celebrations, seasonal theme events, etc);
Represents Silver Hotel Group’s interests in the community to the benefit of the company through involvement in community organizations;
Provides support to hotel leaders and team members in WSIB claims administration, claims management, and return to work programs;
Is fully aware of valid information as it relates to Human Resources, changes in Employment Standards Act, Occupational Health and Safety, Provincial Human Rights Act, WSIB, Bill 168, Labor Relations Act, etc.;
Work with each hotel’s Health and Safety Committee, providing guidance in compliance with the Ontario Occupational Health & Safety Act and other authorities having jurisdiction;
Assist with labour relations and labour strategies including interacting with the hotel unions;
Ensures HR is a support and resource for all SHG team members and ensures that our culture and company values are role modeled in every interaction and situation;
Foster relationships that encourage team member feedback and an “open door” policy to identify and address problems or concerns in a timely manner;
Completes other duties and projects as assigned.
What We are Looking for...

Bachelor’s Degree or Diploma in Human Resources or business-related discipline;
HR certification or working towards certification is a definite asset;
Progressive work experience as an HR Generalist, with experience in a hotel environment, is a definite asset;
Able to travel to and stay at Hotels within the portfolio to provide support;
Previous experience with labour relations in unionized environments is an asset;
Exemplary relationship-building aptitude;
Excellent interpersonal skills and attitude aligned with SHG’s values and vision;
Proven ability to work in a fast-paced and high-volume environment;
Flexible, exceptionally well organized;
Knowledge of Payroll processing programs and standard processing procedures;
Knowledge of employment standards legislation and legal requirements (Employment Standards Act);
Sound knowledge of Health and Safety practices;
Demonstrated proficiency in the Microsoft Office suite of programs;
Must be legally authorized to work in Canada.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Food & Beverage (F&B) Supervisor
We are currently hiring for a Food & Beverage Supervisor. The F&B Supervisor is required to work closely with the entire Food and Beverage team to ensure a successful experience for our guests. This important position is responsible for supervising the F&B operations, which include outlets and banquets. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Provide personalized and exceptional guest service at every given opportunity.
Responsible for directing, delegating, and coordinating the banquets and outlet's team members;
Build guest relations with hotel guests, corporate clients, and travelers, and capture new opportunities to network/brand all hotel outlets;
Responsible for quality control inspections, and service standards implementation/execution;
To work closely with all employees and lead the team in service to ensure all meeting details, and function specifications are executed;
Responsible for maintaining inventories, adequate par levels, and providing requisition of necessary products;
Ensures the team members are aware of and follow all health and safety policies and procedures.
Preparing for and facilitating meetings with employees and management;
Responsible for maximizing seating occupancy and total covers while maintaining a high quality of service;
Responsible for coaching, motivating, planning, and assisting team members on daily basis;
Ensure staff is adhering to all hotel policies, procedures, and systems as per outlined in the departmental standards;
Perform other duties as assigned.
What We are Looking for...

Post-secondary Food and Beverage/Hospitality/culinary education preferred;
Knowledge and experience with menu costing and food and beverage cost controls;
Established relationships with local food and beverage suppliers an asset;
Experience in a unionized environment preferred;
Strong track record in menu and service design;
Hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service;
Strong communication and organizational skills with the ability to multi-task and work well under pressure;
Ability to achieve deadlines while focusing on departmental/hotel fiscal results;
Proficient in EXCEL, Microsoft Word/Office/Outlook;
Ability to work cohesively with all team members in all departments.
Hilton Garden Inn Toronto Airport
The new Hilton Garden Inn Toronto Airport was built “green” from the ground up and is the first hotel in Canada to be accredited with LEED certification. Located close to a large number of businesses, this Toronto Airport hotel in Mississauga, Ontario, boasts a diverse selection of versatile meeting space. Restaurants, shopping, major attractions and sporting facilities are just a short drive from the Hilton Garden Inn. Our hotel offers large range of facilities: the cozy Pavilion Lounge and the tranquil terrace; the fitness center and the indoor, heated pool; free 24-hour shuttle service and complimentary WiFi. The Hilton Garden Inn Toronto Airport was awarded 4 Green Keys by the Hotel Association of Canada and proud to ensure our guests stay is a success!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Food & Beverage (F&B) Supervisor
We are currently hiring for a Food & Beverage Supervisor to provide evening supervision in our Skal Restuarant. The Food & Beverage Supervisor is a detail-oriented leader focused on providing creating outstanding guest experiences and exceptional guest service in the Food & Beverage Outlets. The F&B Supervisor is required to work closely with the entire Food and Beverage team to ensure a successful experience for our guests. This important position is responsible for supervising the F&B operations. As a member of the Food & Beverage team, the Food & Beverage Supervisor is responsible for leading the team in the sucessful execution of service in the Outlets while maintaining the highest standards of quality and service. This position requires an energetic, self-motivated, detail-oriented leader with a passion forgoing above and beyond to provide guests with outstanding experiences. This hands-on leadership roll inspires team members and leads by example with the goal of developing a highly motivated, committed team. The Banquets Supervisor is a role model and leader consistently exhibiting Silver Hotel Groups
values with guests and associates providing hands on leadership contributing to efficient operation of the Food & Beverage Department.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Provide personalized and exceptional guest service at every given opportunity.
Responsible for directing, delegating, and coordinating the banquets and outlet's team members;
Build guest relations with hotel guests, corporate clients, and travelers, and capture new opportunities to network/brand all hotel outlets;
Responsible for quality control inspections, and service standards implementation/execution;
To work closely with all employees and lead the team in service to ensure all meeting details, and function specifications are executed;
Responsible for maintaining inventories, adequate par levels, and providing requisition of necessary products;
Ensures the team members are aware of and follow all health and safety policies and procedures.
Preparing for and facilitating meetings with employees and management;
Responsible for maximizing seating occupancy and total covers while maintaining a high quality of service;
Responsible for coaching, motivating, planning, and assisting team members on daily basis;
Ensure staff is adhering to all hotel policies, procedures, and systems as per outlined in the departmental standards;
Perform other duties as assigned.
What We are Looking for...

Post-secondary Food and Beverage/Hospitality/culinary education preferred;
Knowledge and experience with menu costing and food and beverage cost controls;
Established relationships with local food and beverage suppliers an asset;
Experience in a unionized environment preferred;
Strong track record in menu and service design;
Hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service;
Strong communication and organizational skills with the ability to multi-task and work well under pressure;
Ability to achieve deadlines while focusing on departmental/hotel fiscal results;
Proficient in EXCEL, Microsoft Word/Office/Outlook;
Ability to work cohesively with all team members in all departments.
About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Guest Services Agent
We are currently looking for a Guest Services Agent! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager, the Guest Service Agent will:

Maintain a warm and friendly demeanor at all times with guests and team members;
Comply with all company standards and brand standards, if applicable;
Interact with all guests during check-in and check-out procedure;
Create and cancel reservations as required, handle check-in and check-outs;
Greet all incoming and outgoing calls in a professional and timely manner;
Review logbook, and emails daily and complete all tasks on the checklist;
Maintain proper operation of Front Desk telephones, be familiar with daily sell rates;
Balance and prepare individual paperwork for closing of shift with hotel standards;
Work closely and maintain proper communication with all hotel departments;
Handle guest registration and room assignments, accommodating special requests whenever possible;
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner;
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, gift shop, safety boxes etc.;
Perform other duties assigned by the Supervisor or department manager.
What We are Looking for...

Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Results-oriented with the ability to be flexible and work well in a busy and demanding environment;
A self-motivated individual with the ability to problem solve, initiate action, and complete projects in a timely manner with minimal supervision;
Must be friendly, energetic, enthusiastic, and self-motivated, with a professional appearance;
Available to work days, evenings, weekends, and/or holidays as required;
Must be legally authorized to work in Canada. 
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

General Maintenance Attendant
We are currently recruiting for a General Maintenance person. The successful candidate will be driven and dedicated, possessing the skills necessary to respond quickly to maintenance requests and to maintain the hotel facilities by practicing preventative maintenance and general repairs. The ideal candidate will have the ability to interact professionally with guests and team members, a 'can do" attitude, and the desire to learn and advance within the company.
What we offer:

Full-time work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Manager of Maintenance:

Responsible for ensuring the property and product are in a condition that exceeds our guests’ expectations;
Identify and rectify general maintenance issues within the property;
Respond to guest requests in a courteous, efficient, and safe manner;
Perform preventative maintenance and necessary repairs to hotel guest rooms and equipment, including kitchen, boiler, HVAC, plumbing, and electrical;
Drywall repair, painting, and other basic carpentry as needed;
Make regular internal and external rounds of property to ensure that everything is in working order, reporting any issues to the Maintenance Manager;
Maintain work area, all equipment, and logbooks;
Respond to emergency situations including fire alarms, power failures;
Other duties as assigned.
What we are looking for...

Technical experience in a recognized trade with a general understanding of building maintenance and operation. Previous experience in a fast-paced hotel environment would be considered an asset;
Exceptional communication skills, both verbal and written;
Flexibility in working any shift as required, including evenings, weekends, and holidays;
Ability to work within a team environment and a passion to learn and grow in this role;
Ability to prioritize and multitask;
Team player and self-starter with strong organizational skills;
Working knowledge of mechanical systems and operations - ie. chillers, boilers, water softeners, refrigeration, plumbing and electrical;
Strong problem-solving, analytical, creative thinking, and decision-making skills;
Good computer and communication skills;
Detail-oriented with outstanding organizational skills;
Knowledge of pool maintenance;
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members;
Must be legally authorized to work in Canada. Please note that the hotel is unable to assist candidates in obtaining Canadian work authorization.

Novotel Toronto Centre
Newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. At Novotel Toronto Centre variety of services makes any stay exceptional with a true European touch. The Hotel is minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront and a myriad of shopping and dining options. Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Our unique bedding is a major asset in all 262 rooms of the hotel. Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting. It’s a 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.
About Silver Hotel Group
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Bartender
The hotel is currently recruiting for a Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Manager, you will:

Interacts with customers in a friendly and helpful manner, takes orders, and serves drinks and snacks;
Assists in the planning and presentation of the bar menu;
Checks identification of the guests when in doubt, to make sure they meet age requirements for purchase of alcohol and tobacco products;
Arranges bar area to make attractive displays;
Assesses customer's needs and preferences and makes recommendations;
Possesses the ability to sell or influence others by up-selling and suggestive selling;
Provides recommendations and suggestions to guests;
Maintains liquor inventory and consumption;
Collects payment for drinks served and balances all receipts;
Prepares inventory or purchase requisitions as needed to replenish supplies;
Complies with all food and beverage regulations;
Performs other duties as and when assigned.
What We are Looking for...

Exceptional customer service skills!
Smart Serve Certification;
Food Handling Certification is an asset;
Ability to work flexible hours, including evenings, holidays, and weekends;
Must be authorized to work in Canada. 
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Bartender
The hotel is currently recruiting for a Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Manager, you will:

Interacts with customers in a friendly and helpful manner, takes orders, and serves drinks and snacks;
Assists in the planning and presentation of the bar menu;
Checks identification of the guests when in doubt, to make sure they meet age requirements for purchase of alcohol and tobacco products;
Arranges bar area to make attractive displays;
Assesses customer's needs and preferences and makes recommendations;
Possesses the ability to sell or influence others by up-selling and suggestive selling;
Provides recommendations and suggestions to guests;
Maintains liquor inventory and consumption;
Collects payment for drinks served and balances all receipts;
Prepares inventory or purchase requisitions as needed to replenish supplies;
Complies with all food and beverage regulations;
Performs other duties as and when assigned.
What We are Looking for...

Exceptional customer service skills!
Smart Serve Certification;
Food Handling Certification is an asset;
Ability to work flexible hours, including evenings, holidays, and weekends;
Must be authorized to work in Canada. 
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Housekeeping Room Attendant
We are currently looking for a Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and/or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper and/or designate, the Room Attendant is responsible for:

Enters and prepares the room for cleaning;
Makes the bed(s) according to hotel standards;
Replenishes guestroom and bath supplies;
Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
Maintains work area and equipment according to hotel standards;
Attends to guest calls, guest requests /guest complaints in the area assigned to him;
Responsible for achieving and exceeding guest satisfaction;
Other duties as assigned. 
What we are looking for...

Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
Stand, sit, kneel, or walk for an extended period across an entire work shift;
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
Must be available to work weekdays, weekends, and holidays as required.
Salary Range
$16.50 / hour
About Days Inn & Suites by Wyndham Thunder Bay North
https://www.silverhotelgroup.com/hotel/days-inn-by-wyndham-thunder-bay-north/
Days Inn by Wyndham Thunder Bay North is an award-winning Hotel offering 92 well-appointed guestrooms, complimentary breakfast, a fitness room and one meeting room
Located next to Thunder Bay Regional Health Sciences Centre we offer our Guests a worry-free place to stay while in Thunder Bay for medical purposes. Close to Lakehead University and a short drive to Thunder Bay’s Entertainment District makes us a great place to stay. Sharing our parking lot with 5Forks Restaurant and Subway offers our Guests some great meal options without leaving the parking lot.
Our quiet yet central location is just ten minutes from the Thunder Bay Airport and downtown Thunder Bay, keeping you close to everything you want but away from the noise you don’t.
As part of Wyndham Worldwide Hotels, we have access to over 9,000 Hotels globally.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Welcome to Union Hotel, an independent and boutique space offering distinctive hospitality in the heart of downtown Toronto. We’re committed to rethinking the guest experience, breaking from convention, and offering something fun and memorable. Union Hotel puts hospitality at the forefront and intertwines the best of local throughout our rooms, artwork, decor, and food/beverage offerings.
We’re a hidden gem in plain sight.
Union Hotel is currently recruiting for part-time and full-time Restaurant Servers to join our Food and Beverage team!
The Restaurant Server is  responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience! This position will also be required to have extensive knowledge of our exciting menu offerings.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Manager, you would be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner.
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents.
Ensure knowledge of the menu and all products.
Ensure that floor stations are stocked and tidy at all times.
Follow correct reporting procedures if faced with issues.
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
Adhere to hotel grooming standards including uniform dress code, cleanliness and personal hygiene.
Comply with hotel security, fire regulations, and all health and safety legislation.
What We are Looking for:

Positive attitude.
Good communication skills.
Committed to delivering high levels of customer service.
Excellent grooming standards.
Flexibility to respond to a range of different work situations.
Ability to work on your own or in teams.
Ability to work flexible shifts (mornings, afternoons, evenings, weekends and holidays) as the business needs require. 
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry.
Previous experience in cash handling.
Knowledge of Food Hygiene Regulations.
If you are an experienced server with a passion for hospitality, creativity and creating memorable guest experiences, we invite you to apply with your resume!
The Serious Stuff
Union Hotel is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Welcome to Union Hotel, an independent and boutique space offering distinctive hospitality in the heart of downtown Toronto. We’re committed to rethinking the guest experience, breaking from convention, and offering something fun and memorable. Union Hotel puts hospitality at the forefront and intertwines the best of local throughout our rooms, artwork, decor, and food/beverage offerings.
We’re a hidden gem in plain sight.
We are currently recruiting for Food & Beverage Manager to join our dynamic team! The Food & Beverage Manager is responsible for overseeing all aspects of the front-of-house F&B experience which includes the restaurant, bar, and event and banquet spaces.   This includes coordinating all phases of meetings and social functions held at the Hotel and assisting clients with the successful execution of their events.  This position is also responsible for overseeing the day-day-day operation of the Hotel restaurant, ensuring the dining experience is exceptional and reflective of the standards our guests have come to expect from us.  This position requires exceptionally strong communication, and a collaborative approach with all hotel leadership team members and departmental teams while sharing their flare for style and design.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Regional Director of Food & Beverage, the Food & Beverage Manager will:

Oversee the day-to-day leadership of the front of house Food & Beverage operation, which includes Banquets and Outlets;
Responsible for ensuring the Hotel Restaurant and Bar provide service that exceeds customer expectations, for all meal periods;
Responsible for ensuring all hotel Banquet events are executed as per the Banquet Event Order and meet the client's needs, including adjusting service to meet last-minute requests;
Drive a culture of performance and high engagement through recognition, training, and coaching;
Develop, train, communicate and reinforce the service vision and standards to team members and coach them in supporting the successful execution of the vision;
Consistently display exceptional leadership by providing a positive work environment, counseling team members as appropriate, and demonstrating a dedicated and professional approach to managing a team;
Responsible for ensuring weekly schedules are prepared to meet the needs of the operation and of all upcoming events, while still managing labour costs;
Develop and implement operating standards for the Restaurant and Banquet teams, including training programs and SOP’s;
Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; coach and empower team members to do the same;
Demonstrate a high level of commitment to processes that allow team members to provide service that is aligned with our vision of creating exceptional experiences;
Liaise with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of passionate people creating exceptional experiences is at the forefront of every interaction;
Perform other duties as assigned by management including but not limited to assisting team members with their roles during peak periods.
What We are Looking for...

Experience working as a Food & Beverage leader, preferably within a full-service hotel environment
University or College diploma in Hospitality is a definite asset
Brings a hands-on approach to training and a leadership style committed to developing and motivating the team to attain a superior level of guest service
Proven experience leading a team in servicing large functions
Experience working in an unionized environment is a definite asset
Strong computer skills, with knowledge of Microsoft Office, is essential
Organized, results-orientated, proven time management skills and ability to work under pressure
Proven experience motivating and inspiring a team to achieve strong performance results
Demonstrates strong leadership, team, communication, and coaching skills
Strong problem-solving and creative thinking skills
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members
Available to work nights, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts
If you are an experienced Food and Beverage leader with a passion for hospitality, creativity and creating memorable guest experiences, we invite you to apply with your resume and cover letter.
The Serious Stuff
Union Hotel is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Welcome to Union Hotel, an independent and boutique space offering distinctive hospitality in the heart of downtown Toronto. We are committed to rethinking the guest experience, breaking from convention, and offering something fun and memorable. Union Hotel puts hospitality at the forefront and intertwines the best of local throughout our rooms, artwork, decor, and food/beverage offerings.
We are a hidden gem in plain sight.
Executive Chef
We are currently recruiting for an Executive Chef! This role will be responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation, and flavour for the ‘Sahni Restaurant,’ and other ‘Humble Donkey’ coffee shop, bar, and lounge, resulting in outstanding guest satisfaction. This role is responsible for the ongoing day-to-day leadership of the culinary department, which includes culinary leaders, cooks, and stewards. In collaboration with the General Manager and Restaurant Manager, the role will also help lead and manage the execution of the food & beverage vision for the hotel.
Along with being in tune with current food and beverage trends, the role requires a leader who is enthusiastic, creative and brings strong food and beverage presentation skills. 
What We Offer:

Collaborate with like-minded team members who are enthusiastic about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A challenging environment in an exciting industry, where you get the chance to meet people from all over the world. It is a good place to be right now!
RRSP Matching Program
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities:

Oversee the day-to-day leadership of the kitchen and stewarding teams, which includes driving a culture of performance and high engagement through recognition, training, and coaching.
Develop, train, communicate and reinforce the service vision and standards to team members and coach them in supporting the successful execution of the vision.
Consistently display exceptional leadership by providing a positive work environment, counselling team members as appropriate and demonstrating a resolute and professional approach to managing a team.
Oversee and manage food and labour costs and controls, including menu costing and productivity controls.
Responsible for ensuring the purchasing of all required items for the kitchen and that costs are managed accordingly, with Silver Hotel Group corporate purchasing guidelines.
Develop, cost, and implement menus, training programs and SOPs for the Kitchen team.
Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; coach and empower team members to do the same.
Conduct timely analysis of food & beverage pricing to ensure competitiveness in the market and capitalize on revenue opportunities.
Actively involved in the menu development and maintaining updated and accurate costing of all dishes prepared and sold in the F&B operation.
Demonstrate an elevated level of commitment to processes that allow team members to provide service that is aligned with our vision of creating exceptional experiences.
Facilitate regular team meetings to discuss goals, address concerns and communicate information pertaining to the Hotel’s operation.
Recruit, hire, train, mentor and supervise Kitchen team members with a focus on growth and development.
Understand and comply with all health and safety rules, regulations, and laws. Report unsafe acts or hazardous conditions ensure department equipment is maintained and operated in a safe manner.
Function as a health and safety leader in the property, report all workplace incidents/accidents or near misses, wear personal protective equipment required, and participate in the fire safety plan.
Ensure that the well-being of our guests and team members is always the priority.
Perform other duties as assigned including assisting team members with their roles during peak periods.
Consult with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of enthusiastic people creating exceptional experiences is at the forefront of every interaction.
Supervision of weekly payroll administration.
Attend meetings and training sessions as required.
Perform other reasonable job duties as requested by the reporting manager.
What we are looking for...

3-5 years’ experience as Executive Chef or 4-5 years as Executive Sous Chef within a full-service hotel environment.
University or College diploma in a culinary or hospitality field, with preference given to individuals who are ‘Red Seal’ certified.
Brings a firsthand approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service.
Proven experience in menu and service design.
Experience working in a unionized environment is a definite asset.
Strong computer skills, and a knowledge of Microsoft Office and Hotel Property Management Systems is essential.
Organized, results orientated, proven time management skills and ability to work under pressure.
Proven experience motivating and inspiring a team to achieve impressive performance results.
Demonstrates strong leadership, team, communication, and coaching skills.
Strong problem solving and creative thinking skills.
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members.
Available to work nights, weekends and/or holidays as required, including occasional ‘Manager-On-Duty’ shifts.
Must be legally authorized to work in Canada.
If you are an experienced leader with a passion for hospitality, creativity and creating memorable guest experiences, we invite you to apply with your resume and cover letter.
The Serious Stuff
Union Hotel is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.