Hotel Victoria is currently seeking a a full-time Guest Services Agent! This position is not your traditional Guest Services role.  As we open the doors to the reimagined Hotel Victoria and Mossop's Social House, we embrace our historic roots but look forward to shaking things up a bit.  Hotel Vic is the gathering place in the heart of downtown Toronto. With an eclectic, comfy and inviting atmosphere that celebrates the history of the hotel, a vibrant social scene embracing the local community, art, live music, and all day bites with bevvys to match…this is the place to hang out all day long.  Guests checking in, or checking out the social house, intermingle and are treated to a unique and exceptional experience every visit.Joining this team will challenge you to be an all-round hospitality specialist!  You may be focused on front office and guest service today, and food and beverage tomorrow.  Being a part of the Vic team mean more than just greeting Guests or running the average lobby bar.  We’re looking for people who love doing it all, always think outside the box, enjoy chatting it up with guests, have high energy and a fearless can-do attitude.
If you like bringing your personality to work, enjoy having fun and creating memorable guest experiences, and want to develop your hospitality career…this could be the place for you!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Front Desk Leader, the Guest Service Agent will:

interacts with guests in a friendly and helpful manner.
Ensure a seamless check-in and check-out procedure for each guest while maintaining friendly and professional attitude.
Create and cancel reservations as required.
Review logbook, and emails daily and complete all tasks on the checklist.
Conducting quality checks and ensuring we are meeting and exceeding quality expectations.
Maintain proper operation of Front Desk telephones and daily sell rates.
Balance and prepare individual paperwork for closing of shift with hotel standards.
Complies with all food and beverage regulations.
Handle guest registration and room assignments, accommodating special requests whenever possible.
Resolve complaints; assist guests with inquiries in connection to hotel services- food and beverage, in-house event, directions, local attractions, gift shop, safety boxes etc.
Perform other duties assigned by leaders.
Assist at Mossops when needed (take orders, serves drinks...)
What We are Looking for...

Excellent written and verbal communication skills are essential;
Exceptional customer service skills!
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Smart Serve Ontario is an asset
Food Safe certification is an asset
Results-oriented with the ability to be flexible and work well in a busy and demanding environment;
A self-motivated individual with the ability to problem solve, initiate action, and complete projects in a timely manner with minimal supervision.
Must be friendly, energetic, enthusiastic, and self-motivated, with a professional appearance;
Available to work days, evenings, weekends, and/or holidays as required;
Must be legally authorized to work in Canada. 
About Us
Meet Historic Hotel Victoria! This iconic building pays tribute to Queen Victoria and offers an intimate boutique style hotel located in the heart of downtown Toronto. The hotel is within walking distance of corporate and government offices, shopping, dining and major downtown attractions. The hotel is easily accessible with its ideal location on Yonge Street, just steps away from the Subway and Ground Transit Systems. The historically modern guestrooms feature new beds with pillow top mattresses, hardwood floors, LCD TVs, and custom designed, modern furniture. The lobby features a mix of classic and contemporary furnishings.
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Food & Beverage (F&B) Supervisor
We are currently hiring for a Food & Beverage Supervisor to provide evening supervision in our Skal Restuarant. The Food & Beverage Supervisor is a detail-oriented leader focused on providing creating outstanding guest experiences and exceptional guest service in the Food & Beverage Outlets. The F&B Supervisor is required to work closely with the entire Food and Beverage team to ensure a successful experience for our guests. This important position is responsible for supervising the F&B operations. As a member of the Food & Beverage team, the Food & Beverage Supervisor is responsible for leading the team in the sucessful execution of service in the Outlets while maintaining the highest standards of quality and service. This position requires an energetic, self-motivated, detail-oriented leader with a passion forgoing above and beyond to provide guests with outstanding experiences. This hands-on leadership roll inspires team members and leads by example with the goal of developing a highly motivated, committed team. The Banquets Supervisor is a role model and leader consistently exhibiting Silver Hotel Groups
values with guests and associates providing hands on leadership contributing to efficient operation of the Food & Beverage Department.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Provide personalized and exceptional guest service at every given opportunity.
Responsible for directing, delegating, and coordinating the banquets and outlet's team members;
Build guest relations with hotel guests, corporate clients, and travelers, and capture new opportunities to network/brand all hotel outlets;
Responsible for quality control inspections, and service standards implementation/execution;
To work closely with all employees and lead the team in service to ensure all meeting details, and function specifications are executed;
Responsible for maintaining inventories, adequate par levels, and providing requisition of necessary products;
Ensures the team members are aware of and follow all health and safety policies and procedures.
Preparing for and facilitating meetings with employees and management;
Responsible for maximizing seating occupancy and total covers while maintaining a high quality of service;
Responsible for coaching, motivating, planning, and assisting team members on daily basis;
Ensure staff is adhering to all hotel policies, procedures, and systems as per outlined in the departmental standards;
Perform other duties as assigned.
What We are Looking for...

Post-secondary Food and Beverage/Hospitality/culinary education preferred;
Knowledge and experience with menu costing and food and beverage cost controls;
Established relationships with local food and beverage suppliers an asset;
Experience in a unionized environment preferred;
Strong track record in menu and service design;
Hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service;
Strong communication and organizational skills with the ability to multi-task and work well under pressure;
Ability to achieve deadlines while focusing on departmental/hotel fiscal results;
Proficient in EXCEL, Microsoft Word/Office/Outlook;
Ability to work cohesively with all team members in all departments.
About Valhalla Hotel & Conference Centre
https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. 
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Barista - Radisson Blu Toronto Downtown
The Café Locale is located in the lobby of the Radisson Blu Hotel Toronto and we are currently recruiting for part-time Baristas! With gorgeous views of the Toronto Waterfront, and both locals and travelers at every turn, this is a busy and buzzing place to work! And to top it off - the Cafe Locale team is a fun and dynamic group to work with!
Barista's are responsible for making quality beverages, generally hot drinks, preparing food orders, working the cash register, and cleaning and stocking the store. Baristas must do all of these tasks quickly and efficiently while also making sure to form excellent customer relationships - we want you to be yourself and have fun everyday!
Duties and Responsibilities
Reporting to the Café Locale Supervisor, you would be responsible for performing the following tasks to the highest standards:

Prepare and serve beverages to customers, in the café (primarily over the counter)
Properly handle and maintain Café equipment
Provide prompt, professional and friendly service
Professionally respond to customer inquiries
Accurately handle cash and credit card payment, following cash-handling procedures
Demonstrate a thorough understanding of menu offerings
Comply with fire regulations and all health and safety standards, including COVID protocols
Job Requirements

Positive attitude;
Good communication skills;
Committed to delivering high levels of customer service;
Professional appearance
Flexibility to respond to a range of different situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations
Successful candidates will be invited for an interview.

Barista - Radisson Blu Toronto Downtown
The Café Locale is located in the lobby of the Radisson Blu Hotel Toronto and we are currently recruiting for full-time Baristas! With gorgeous views of the Toronto Waterfront, and both locals and travelers at every turn, this is a busy and buzzing place to work! And to top it off - the Cafe Locale team is a fun and dynamic group to work with!
Barista's are responsible for making quality beverages, generally hot drinks, preparing food orders, working the cash register, and cleaning and stocking the store. Baristas must do all of these tasks quickly and efficiently while also making sure to form excellent customer relationships - we want you to be yourself and have fun everyday!
Duties and Responsibilities
Reporting to the Café Locale Supervisor, you would be responsible for performing the following tasks to the highest standards:

Prepare and serve beverages to customers, in the café (primarily over the counter)
Properly handle and maintain Café equipment
Provide prompt, professional and friendly service
Professionally respond to customer inquiries
Accurately handle cash and credit card payment, following cash-handling procedures
Demonstrate a thorough understanding of menu offerings
Comply with fire regulations and all health and safety standards, including COVID protocols
Job Requirements

Positive attitude;
Good communication skills;
Committed to delivering high levels of customer service;
Professional appearance
Flexibility to respond to a range of different situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations
Successful candidates will be invited for an interview.

Guest Services Agent
We are currently looking for a Guest Services Agent! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager, the Guest Service Agent will:

Maintain a warm and friendly demeanor at all times with guests and team members;
Comply with all company standards and brand standards, if applicable;
Interact with all guests during check-in and check-out procedure;
Create and cancel reservations as required, handle check-in and check-outs;
Greet all incoming and outgoing calls in a professional and timely manner;
Review logbook, and emails daily and complete all tasks on the checklist;
Maintain proper operation of Front Desk telephones, be familiar with daily sell rates;
Balance and prepare individual paperwork for closing of shift with hotel standards;
Work closely and maintain proper communication with all hotel departments;
Handle guest registration and room assignments, accommodating special requests whenever possible;
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner;
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, gift shop, safety boxes etc.;
Perform other duties assigned by the Supervisor or department manager.
What We are Looking for...

Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Results-oriented with the ability to be flexible and work well in a busy and demanding environment;
A self-motivated individual with the ability to problem solve, initiate action, and complete projects in a timely manner with minimal supervision;
Must be friendly, energetic, enthusiastic, and self-motivated, with a professional appearance;
Available to work days, evenings, weekends, and/or holidays as required;
Must be legally authorized to work in Canada. 
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

General Maintenance Attendant
We are currently recruiting for a General Maintenance person. The successful candidate will be driven and dedicated, possessing the skills necessary to respond quickly to maintenance requests and to maintain the hotel facilities by practicing preventative maintenance and general repairs. The ideal candidate will have the ability to interact professionally with guests and team members, a 'can do" attitude, and the desire to learn and advance within the company.
What we offer:

Full-time work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Manager of Maintenance:

Responsible for ensuring the property and product are in a condition that exceeds our guests’ expectations;
Identify and rectify general maintenance issues within the property;
Respond to guest requests in a courteous, efficient, and safe manner;
Perform preventative maintenance and necessary repairs to hotel guest rooms and equipment, including kitchen, boiler, HVAC, plumbing, and electrical;
Drywall repair, painting, and other basic carpentry as needed;
Make regular internal and external rounds of property to ensure that everything is in working order, reporting any issues to the Maintenance Manager;
Maintain work area, all equipment, and logbooks;
Respond to emergency situations including fire alarms, power failures;
Other duties as assigned.
What we are looking for...

Technical experience in a recognized trade with a general understanding of building maintenance and operation. Previous experience in a fast-paced hotel environment would be considered an asset;
Exceptional communication skills, both verbal and written;
Flexibility in working any shift as required, including evenings, weekends, and holidays;
Ability to work within a team environment and a passion to learn and grow in this role;
Ability to prioritize and multitask;
Team player and self-starter with strong organizational skills;
Working knowledge of mechanical systems and operations - ie. chillers, boilers, water softeners, refrigeration, plumbing and electrical;
Strong problem-solving, analytical, creative thinking, and decision-making skills;
Good computer and communication skills;
Detail-oriented with outstanding organizational skills;
Knowledge of pool maintenance;
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members;
Must be legally authorized to work in Canada. Please note that the hotel is unable to assist candidates in obtaining Canadian work authorization.

Novotel Toronto Centre
Newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. At Novotel Toronto Centre variety of services makes any stay exceptional with a true European touch. The Hotel is minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront and a myriad of shopping and dining options. Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Our unique bedding is a major asset in all 262 rooms of the hotel. Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting. It’s a 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.
About Silver Hotel Group
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Bartender
The hotel is currently recruiting for a Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Manager, you will:

Interacts with customers in a friendly and helpful manner, takes orders, and serves drinks and snacks;
Assists in the planning and presentation of the bar menu;
Checks identification of the guests when in doubt, to make sure they meet age requirements for purchase of alcohol and tobacco products;
Arranges bar area to make attractive displays;
Assesses customer's needs and preferences and makes recommendations;
Possesses the ability to sell or influence others by up-selling and suggestive selling;
Provides recommendations and suggestions to guests;
Maintains liquor inventory and consumption;
Collects payment for drinks served and balances all receipts;
Prepares inventory or purchase requisitions as needed to replenish supplies;
Complies with all food and beverage regulations;
Performs other duties as and when assigned.
What We are Looking for...

Exceptional customer service skills!
Smart Serve Certification;
Food Handling Certification is an asset;
Ability to work flexible hours, including evenings, holidays, and weekends;
Must be authorized to work in Canada. 
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Bartender
The hotel is currently recruiting for a Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Food and Beverage Manager, you will:

Interacts with customers in a friendly and helpful manner, takes orders, and serves drinks and snacks;
Assists in the planning and presentation of the bar menu;
Checks identification of the guests when in doubt, to make sure they meet age requirements for purchase of alcohol and tobacco products;
Arranges bar area to make attractive displays;
Assesses customer's needs and preferences and makes recommendations;
Possesses the ability to sell or influence others by up-selling and suggestive selling;
Provides recommendations and suggestions to guests;
Maintains liquor inventory and consumption;
Collects payment for drinks served and balances all receipts;
Prepares inventory or purchase requisitions as needed to replenish supplies;
Complies with all food and beverage regulations;
Performs other duties as and when assigned.
What We are Looking for...

Exceptional customer service skills!
Smart Serve Certification;
Food Handling Certification is an asset;
Ability to work flexible hours, including evenings, holidays, and weekends;
Must be authorized to work in Canada. 
TownePlace Suites Mississauga-Airport Corporate Centre
TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Welcome to Union Hotel, an independent and boutique space offering distinctive hospitality in the heart of downtown Toronto. We are committed to rethinking the guest experience, breaking from convention, and offering something fun and memorable. Union Hotel puts hospitality at the forefront and intertwines the best of local throughout our rooms, artwork, decor, and food/beverage offerings.
We are a hidden gem in plain sight.
We are currently recruiting for Outlets Supervisor to join our dynamic team! The Restaurant Manager is responsible for overseeing all aspects of the front-of-house F&B experience for the Humble Donkey Coffee Shop, bar, and lounge.   This includes coordinating all phases of service and social functions held at the hotel and assisting clients with the successful execution of their property experiences. This position is also responsible for overseeing the day-day-day operation of food and beverage operations, ensuring the dining experience is exceptional and reflective of the standards our guests have come to expect from us.
This position requires exceptionally effective communication and a collaborative approach with all hotel leadership team members and departmental teams while sharing their flare for style and design.
What We Offer

Collaborate with like-minded team members who are enthusiastic about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A challenging environment in an exciting industry, where you get the chance to meet people from all over the world. It is a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the General Manager / Restaurant Manager the Outlets Supervisor will:

Oversee the day-to-day leadership of the front of house food & beverage operation, which includes Banquets and Outlets.
Responsible for ensuring the hotel restaurant and bar provide service that exceeds customer expectations, for all meal periods.
Responsible for ensuring all hotel banquet events are executed as per the banquet event order and meet the client's needs, including adjusting service to meet last-minute requests.
Drive a culture of performance and high engagement through recognition, training, and coaching.
Develop, train, communicate and reinforce the service vision and standards to team members and coach them in supporting the successful execution of the vision.
Consistently display exceptional leadership by providing a positive work environment, counseling team members as appropriate, and demonstrating a resolute and professional approach to managing a team.
Responsible for ensuring weekly schedules are prepared to meet the needs of the operation and of all upcoming events, while still managing labour costs.
Develop and implement operating standards for the Restaurant and Banquet teams, including training programs and SOP’s.
Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; coach and empower team members to do the same.
Demonstrate an elevated level of commitment to processes that allow team members to provide service that is aligned with our vision of creating exceptional experiences.
Consult with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of enthusiastic people creating exceptional experiences is at the forefront of every interaction.
Perform other duties as assigned by management including but not limited to assisting team members with their roles during peak periods.
What We are Looking for...

Experience working as a Food & Beverage leader, preferably within a full-service hotel environment.
University or College diploma in Hospitality is a definite asset.
Brings a firsthand approach to training and a leadership style committed to developing and motivating the team to attain a superior level of guest service.
Proven experience leading a team in servicing large functions.
Experience working in a unionized environment is a definite asset.
Strong computer skills, with knowledge of Microsoft Office, is essential.
Organized, results-orientated, proven time management skills and ability to work under pressure.
Proven experience motivating and inspiring a team to achieve impressive performance results.
Demonstrates strong leadership, team, communication, and coaching skills.
Strong problem-solving and creative thinking skills.
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members.
Available to work nights, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts.
If you are an experienced Food and Beverage leader with a passion for hospitality, creativity and creating memorable guest experiences, we invite you to apply with your resume and cover letter.
The Serious Stuff
Union Hotel is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
 

Project Administrator
Silver Hotel Group is currently recruiting for a Project Administrator, Reporting to Corporate Director of Engineering & Projects / Projects Team.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Corporate Director of Engineering & Projects, the Project Administrator is responsible for:

Help the project managers with administrative duties and processes.
Travel to job sites and generate site reports.
Schedule meetings and keep minutes.
Assist with planning, from start to finish of the project.
Prepare and distribute project materials.
Implement policies and procedures.
Order material, coordinate delivery and follow up.
Keep up to date inventory of the warehouse stored material.
Track expenses and work on budget forecast
Monitor project progress.
Alert the project manager to issues as they arise.
Report on project performance
Act as point of contact for the project team and Project Stakeholders
Assess project risk and generate reports.
Calculate project metrics, such as quality, schedule, costs, health, etc.
Collaborate on stakeholder presentations.
Foster positive relationships with stakeholders
Complete materials take off and prepare purchase orders.
Maintaining up to date project documents including schedule, financial performance sheets and documentation
Organize documents, archiving files and ensuring all team members have access to necessary documentation.
Assist in preparing Tenders and obtaining quotes.
Update expense report and assist in project accounting.
What We are Looking for...

Experience with executing projects hospitality industry is an asset.
Ability to understand engineering/construction plans/specifications, methods, and procedures.
Excellent written and oral communication skills.
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
Proficiency in AutoCAD
Proficiency in project management software, such as Microsoft Project or similar tools.
Detail oriented and able to work within very tight timelines.
The ability to multi-task in a fast-paced environment.
Can speak, read, write and understand English.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
 

Welcome to Union Hotel, an independent and boutique space offering distinctive hospitality in the heart of downtown Toronto. We’re committed to rethinking the guest experience, breaking from convention, and offering something fun and memorable. Union Hotel puts hospitality at the forefront and intertwines the best of local throughout our rooms, artwork, decor, and food/beverage offerings.
We’re a hidden gem in plain sight.
We are currently recruiting for Food & Beverage Manager to join our dynamic team! The Food & Beverage Manager is responsible for overseeing all aspects of the front-of-house F&B experience which includes the restaurant, bar, and event and banquet spaces.   This includes coordinating all phases of meetings and social functions held at the Hotel and assisting clients with the successful execution of their events.  This position is also responsible for overseeing the day-day-day operation of the Hotel restaurant, ensuring the dining experience is exceptional and reflective of the standards our guests have come to expect from us.  This position requires exceptionally strong communication, and a collaborative approach with all hotel leadership team members and departmental teams while sharing their flare for style and design.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Regional Director of Food & Beverage, the Food & Beverage Manager will:

Oversee the day-to-day leadership of the front of house Food & Beverage operation, which includes Banquets and Outlets;
Responsible for ensuring the Hotel Restaurant and Bar provide service that exceeds customer expectations, for all meal periods;
Responsible for ensuring all hotel Banquet events are executed as per the Banquet Event Order and meet the client's needs, including adjusting service to meet last-minute requests;
Drive a culture of performance and high engagement through recognition, training, and coaching;
Develop, train, communicate and reinforce the service vision and standards to team members and coach them in supporting the successful execution of the vision;
Consistently display exceptional leadership by providing a positive work environment, counseling team members as appropriate, and demonstrating a dedicated and professional approach to managing a team;
Responsible for ensuring weekly schedules are prepared to meet the needs of the operation and of all upcoming events, while still managing labour costs;
Develop and implement operating standards for the Restaurant and Banquet teams, including training programs and SOP’s;
Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; coach and empower team members to do the same;
Demonstrate a high level of commitment to processes that allow team members to provide service that is aligned with our vision of creating exceptional experiences;
Liaise with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of passionate people creating exceptional experiences is at the forefront of every interaction;
Perform other duties as assigned by management including but not limited to assisting team members with their roles during peak periods.
What We are Looking for...

Experience working as a Food & Beverage leader, preferably within a full-service hotel environment
University or College diploma in Hospitality is a definite asset
Brings a hands-on approach to training and a leadership style committed to developing and motivating the team to attain a superior level of guest service
Proven experience leading a team in servicing large functions
Experience working in an unionized environment is a definite asset
Strong computer skills, with knowledge of Microsoft Office, is essential
Organized, results-orientated, proven time management skills and ability to work under pressure
Proven experience motivating and inspiring a team to achieve strong performance results
Demonstrates strong leadership, team, communication, and coaching skills
Strong problem-solving and creative thinking skills
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members
Available to work nights, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts
If you are an experienced Food and Beverage leader with a passion for hospitality, creativity and creating memorable guest experiences, we invite you to apply with your resume and cover letter.
The Serious Stuff
Union Hotel is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Welcome to Union Hotel, an independent and boutique space offering distinctive hospitality in the heart of downtown Toronto. We are committed to rethinking the guest experience, breaking from convention, and offering something fun and memorable. Union Hotel puts hospitality at the forefront and intertwines the best of local throughout our rooms, artwork, decor, and food/beverage offerings.
We are a hidden gem in plain sight.
Executive Chef
We are currently recruiting for an Executive Chef! This role will be responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation, and flavour for the ‘Sahni Restaurant,’ and other ‘Humble Donkey’ coffee shop, bar, and lounge, resulting in outstanding guest satisfaction. This role is responsible for the ongoing day-to-day leadership of the culinary department, which includes culinary leaders, cooks, and stewards. In collaboration with the General Manager and Restaurant Manager, the role will also help lead and manage the execution of the food & beverage vision for the hotel.
Along with being in tune with current food and beverage trends, the role requires a leader who is enthusiastic, creative and brings strong food and beverage presentation skills. 
What We Offer:

Collaborate with like-minded team members who are enthusiastic about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A challenging environment in an exciting industry, where you get the chance to meet people from all over the world. It is a good place to be right now!
RRSP Matching Program
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities:

Oversee the day-to-day leadership of the kitchen and stewarding teams, which includes driving a culture of performance and high engagement through recognition, training, and coaching.
Develop, train, communicate and reinforce the service vision and standards to team members and coach them in supporting the successful execution of the vision.
Consistently display exceptional leadership by providing a positive work environment, counselling team members as appropriate and demonstrating a resolute and professional approach to managing a team.
Oversee and manage food and labour costs and controls, including menu costing and productivity controls.
Responsible for ensuring the purchasing of all required items for the kitchen and that costs are managed accordingly, with Silver Hotel Group corporate purchasing guidelines.
Develop, cost, and implement menus, training programs and SOPs for the Kitchen team.
Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; coach and empower team members to do the same.
Conduct timely analysis of food & beverage pricing to ensure competitiveness in the market and capitalize on revenue opportunities.
Actively involved in the menu development and maintaining updated and accurate costing of all dishes prepared and sold in the F&B operation.
Demonstrate an elevated level of commitment to processes that allow team members to provide service that is aligned with our vision of creating exceptional experiences.
Facilitate regular team meetings to discuss goals, address concerns and communicate information pertaining to the Hotel’s operation.
Recruit, hire, train, mentor and supervise Kitchen team members with a focus on growth and development.
Understand and comply with all health and safety rules, regulations, and laws. Report unsafe acts or hazardous conditions ensure department equipment is maintained and operated in a safe manner.
Function as a health and safety leader in the property, report all workplace incidents/accidents or near misses, wear personal protective equipment required, and participate in the fire safety plan.
Ensure that the well-being of our guests and team members is always the priority.
Perform other duties as assigned including assisting team members with their roles during peak periods.
Consult with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of enthusiastic people creating exceptional experiences is at the forefront of every interaction.
Supervision of weekly payroll administration.
Attend meetings and training sessions as required.
Perform other reasonable job duties as requested by the reporting manager.
What we are looking for...

3-5 years’ experience as Executive Chef or 4-5 years as Executive Sous Chef within a full-service hotel environment.
University or College diploma in a culinary or hospitality field, with preference given to individuals who are ‘Red Seal’ certified.
Brings a firsthand approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service.
Proven experience in menu and service design.
Experience working in a unionized environment is a definite asset.
Strong computer skills, and a knowledge of Microsoft Office and Hotel Property Management Systems is essential.
Organized, results orientated, proven time management skills and ability to work under pressure.
Proven experience motivating and inspiring a team to achieve impressive performance results.
Demonstrates strong leadership, team, communication, and coaching skills.
Strong problem solving and creative thinking skills.
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members.
Available to work nights, weekends and/or holidays as required, including occasional ‘Manager-On-Duty’ shifts.
Must be legally authorized to work in Canada.
If you are an experienced leader with a passion for hospitality, creativity and creating memorable guest experiences, we invite you to apply with your resume and cover letter.
The Serious Stuff
Union Hotel is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Project Manager
Silver Hotel Group is currently recruiting for a Project Manager, Reporting to Corporate Director of Engineering & Projects.
The Project Manager is primarily responsible is to monitor and control the project deliverable throughout its life cycle from Initiation, Planning execution to closer for a wide variety of projects including new built, Renovation and capital improvement projects. The Project Manager is expected to address technical inquiries, aid in the identification and resolution of on-site technical challenges and make timely and budget-conscious decisions to ensure project success. Furthermore, the Project Manager is responsible for closely managing project stakeholders through effective and clear communication with all parties in a timely manner.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts

Key Responsibilities
Reporting to the Corporate Director of Engineering & Projects, the Project Manager is responsible for:

Drive and manage the preparation of projects management plans including Scope, schedule baseline and budgets.
Developing a project control budget and baseline schedule aligned to scope.
Effectively manage project constraints (Budget, Schedule, and Quality) to ensure the delivery of the project scope.
Mange Procurement process including preparation of tender documents, material survey bids evaluation.
Identify, track, manage and mitigate project risks.
Leading project meetings, generating meeting minutes, and preparing progress reports.
Issue Project Release (PR) documentation, Purchase Orders (PO), and coordinate the invoice approval process.
Maintaining complete and accurate project documentation, easily retrievable and suitable for audit
Conduct project planning including pricing, material review, reselection, and value engineering.
Conducts regular site visits to review project planning.
Assist with negotiating prices with contractors and consultants as well as review project costs and find creative ways to reduce costs.
Establish and maintain excellent relationships with trade contractors, architects, consultants, and internal stakeholders.
Review and reconcile project budgets.
Monitor project performance, schedule, costs, equipment, manpower, materials, equipment maintenance, safety of environment, and quality control.
Monitors the crew's work through direct supervision or site spot checks.
Provides constant supervision to monitor the progress of each installation and makes the adjustments necessary to ensure an efficient project.
Communicates with all stakeholders on the progress of each project.
Address all identified deficiencies for each project.
Ensures comprehensive project close-out.
Lead/assist in negotiation of claims/disputes with trade contractors, subtrades, and consultants.
Other duties assigned.

What We are Looking for...

A minimum of 5+ years progressive experience leading up to a Project Manager role, delivering new build and renovation projects.
Experience with executing projects hospitality industry is an asset.
Ability to understand and employ engineering/construction plans/specifications, methods, and procedures.
Excellent written and oral communication skills.
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
Proficiency in AutoCAD
Proficiency in project management software, such as Microsoft Project or similar tools.
Project Management Professional (PMP) is an asset.
Knowledge of relevant construction law and building codes.
Ability to solve problems related to construction.
Detail oriented and able to work within very tight timelines.
Superior organizational and communication skills.
The ability to multi-task in a fast-paced environment.
Can speak, read, write and understand English.

About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
 
 

Executive Chef _ Novotel Toronto
We are currently recruiting for an Executive Chef! This role is responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the restaurant, banquets and other F&B facilities, resulting in outstanding guest satisfaction.  This role is responsible for the ongoing day-to-day leadership of the culinary department, which includes Culinary Leaders, Cooks and Stewards.  In collaboration with the General Manager and Director of Food & Beverage, the role will also help lead and manage the execution of the Food & Beverage vision for the Hotel.  Along with being in tune with current food and beverage trends, the role requires a leader who is passionate, creative and brings strong food and beverage presentation skills. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
RRSP Matching Program
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Oversee the day-to-day leadership of the Kitchen and Stewarding teams, which includes driving a culture of performance and high engagement through recognition, training and coaching.
Develop, train, communicate and reinforce the service vision and standards to team members and coach them in supporting the successful execution of the vision.
Consistently display exceptional leadership by providing a positive work environment, counselling team members as appropriate and demonstrating a dedicated and professional approach to managing a team.
Oversee and manage food and labour costs and controls, including menu costing and productivity controls.
Responsible for ensuring the purchasing of all required items for the kitchen and that costs are managed accordingly, with Silver Hotel Group corporate purchasing guidelines.
Develop, cost and implement menus, training programs and SOPs for the Kitchen team.
Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; coach and empower team members to do the same.
Conduct timely analysis of food & beverage pricing to ensure competitiveness in the market and capitalize on revenue opportunities.
Actively involved in the menu development and maintaining updated and accurate costing of all dishes prepared and sold in the F&B operation.
Demonstrate a high level of commitment to processes that allow team members to provide service that is aligned with our vision of creating exceptional experiences.
Facilitate regular team meetings in order to discuss goals, address concerns and communicate information pertaining to the Hotel’s operation.
Recruit, hire, train, mentor and supervise Kitchen team members with a focus on growth and development.
Understand and comply with all health and safety rules, regulations and laws.  Report unsafe acts or hazardous conditions ensure department equipment is maintained and operated in a safe manner.
Act as a health and safety leader in the property, report all workplace incidents/accidents or near misses, wear personal protective equipment required, and participate in the fire safety plan.
Ensure that the well-being of our guests and team members is always the priority.
Perform other duties as assigned including assisting team members with their roles during peak periods.
Liaise with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of passionate people creating exceptional experiences is at the forefront of every interaction.
Supervision of weekly payroll administration.
Attend meetings and training sessions as required.
Perform other reasonable job duties as requested by the reporting manager.
What we are looking for...

3-5 years’ experience as Executive Chef; 4-5 years as Executive Sous Chef within a full-service hotel environment.
University or College diploma in a culinary or hospitality field, with preference given to individuals who are ‘Red Seal’ certified.
Brings a hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service.
Proven experience in menu and service design.
Experience working in a unionized environment is a definite asset.
Strong computer skills, and a knowledge of Microsoft Office and Hotel Property Management Systems is essential.
Organized, results orientated, proven time management skills and ability to work under pressure.
Proven experience motivating and inspiring a team to achieve strong performance results.
Demonstrates strong leadership, team, communication and coaching skills.
Strong problem solving and creative thinking skills.
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members.
Available to work nights, weekends and/or holidays as required, including occasional ‘Manager-On-Duty’ shifts.
Must be legally authorized to work in Canada.
Novotel Toronto Centre
Newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. At Novotel Toronto Centre variety of services makes any stay exceptional with a true European touch. The Hotel is minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront and a myriad of shopping and dining options. Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Our unique bedding is a major asset in all 262 rooms of the hotel. Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting. It’s a 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Guest Services Supervisor
We are currently looking to hire a Guest Service Supervisor. The Guest Services Supervisor (GSS) is a social and interactive position and is crucial in setting the tone for everyone who walks through our door. Our lobby environment leads the way for a guest’s experience and provides the always-important first impression. Working collaboratively with the Guest Services Manager, the successful candidate will be responsible for supporting the daily operations of the front office team in our incredible hotel. This individual will be responsible for providing support and training to the team in guest-related and room operations, both during the day, afternoon, and night shifts (when-needed). This role requires an individual who thrives on working rotational shifts.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager or designate, you will:

Ensures a smooth operation of the Guest Services in the absence of the Guest Services Manager;
Acts as a role model in the service vision and standards of the Guest Services Team;
Supervises the registration and check-out of guests including processing customer payments, and supporting team members as necessary;
Supports in training the team on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions;
Encourages teamwork and quality service through daily communication and coordination with other departments/ outlets. Key departmental contacts include Accounting, Revenue Management, Sales, Food and Beverage, Housekeeping, and Maintenance;
Verifies that accurate room status information is maintained and properly communicated;
Resolves guest problems quickly, efficiently, and courteously;
Assists with scheduling, payroll, coaching, performance management, hiring, performance reviews, and training for all Guest Services team members;
Understands and comply with all health and safety rules, regulations, and laws.  Report unsafe acts or hazardous conditions to ensure department equipment is maintained and operated in a safe manner;
Acts as a health and safety leader on the property, report all workplace incidents/accidents or near misses, role model wearing all Personal Protective Equipment required, and participates in fire safety plan;
Performs other duties as assigned including assisting team members with their roles during peak periods.
What We are Looking for...

Previous supervisory responsibilities preferred in a customer-facing and/or hospitality position;
Highly interpersonal; comfortable engaging with all guests, visitors, vendors, and team members;
Thrives in a fast-paced high-pressure environment-maintaining composure and objectivity;
Demonstrated ability to interact in a team environment with several divisions/departments
Excellent written and verbal communication skills are essential;
Computer literate in property operating systems such as Opera, and Maestro., as well as being proficient in MS Office (Word, Excel, PowerPoint) is an asset;
Ability to work flexible shifts which may include but are not limited to days, evenings, overnights, weekends, and holidays as required by management and the operations.
Novotel Toronto Centre
Newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. At Novotel Toronto Centre variety of services makes any stay exceptional with a true European touch. The Hotel is minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront and a myriad of shopping and dining options. Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Our unique bedding is a major asset in all 262 rooms of the hotel. Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting. It’s a 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Front Office Supervisor
We are currently looking to hire a Front Office Supervisor. The Front Office Supervisor is a social and interactive position and is crucial in setting the tone for everyone who walks through our door. Our lobby environment leads the way for a guest’s experience and provides the always-important first impression. Working collaboratively with the Front Office Manager, the successful candidate will be responsible for supporting the daily operations of the front office team in our incredible hotel. This individual will be responsible for providing support and training to the team in guest-related and room operations, both during the day, afternoon, and night shifts (when-needed). This role requires an individual who thrives on working rotational shifts.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Front Office Manager or designate, you will:

Ensures a smooth operation of the Guest Services in the absence of the Front Office Manager;
Acts as a role model in the service vision and standards of the Guest Services Team;
Supervises the registration and check-out of guests including processing customer payments, and supporting team members as necessary;
Supports in training the team on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions;
Encourages teamwork and quality service through daily communication and coordination with other departments/ outlets. Key departmental contacts include Accounting, Revenue Management, Sales, Food and Beverage, Housekeeping, and Maintenance;
Verifies that accurate room status information is maintained and properly communicated;
Resolves guest problems quickly, efficiently, and courteously;
Assists with scheduling, payroll, coaching, performance management, hiring, performance reviews, and training for all Guest Services team members;
Understands and comply with all health and safety rules, regulations, and laws.  Report unsafe acts or hazardous conditions to ensure department equipment is maintained and operated in a safe manner;
Acts as a health and safety leader on the property, report all workplace incidents/accidents or near misses, role model wearing all Personal Protective Equipment required, and participates in fire safety plan;
Performs other duties as assigned including assisting team members with their roles during peak periods.
What We are Looking for...

Previous supervisory responsibilities preferred in a customer-facing and/or hospitality position;
Highly interpersonal; comfortable engaging with all guests, visitors, vendors, and team members;
Thrives in a fast-paced high-pressure environment-maintaining composure and objectivity;
Demonstrated ability to interact in a team environment with several divisions/departments
Excellent written and verbal communication skills are essential;
Computer literate in property operating systems such as Opera, and Maestro., as well as being proficient in MS Office (Word, Excel, PowerPoint) is an asset;
Ability to work flexible shifts which may include but are not limited to days, evenings, overnights, weekends, and holidays as required by management and the operations.
About Aloft Vaughan Mills
The Aloft Vaughan Mills is a star all on its own, our trendy hotel offers excitement inside and out. It is just a couple of steps away from Vaughan Mills, a unique and dynamic mega-mall with upscale restaurants and specialty shops, Canada’s Wonderland; and the great outdoors. At Aloft, stylish décor blends with modern comfort to make all rooms cozy, featuring the signature Aloft ultra-comfortable bed, an oversized spa shower, custom amenities by Bliss® Spa, and complimentary wireless Internet access. In addition to convenient access to hot attractions, Aloft Vaughan Mills offers the Re:fuel self-serve gourmet pantry, W XYZ bar and Re:mix lounge to relax or play.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Breakfast Attendant
We are looking for a Part Time Breakfast Attendant. The Breakfast Attendant provides guests with leading-edge breakfast service in a safe and efficient manner. The Breakfast Attendant must be able to prioritize breakfast item preparation to ensure a proper supply is ready for guest consumption. 
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Guest Services Manager and/or designate, you will:

Preparing food items, filling beverage containers, preparing coffee and tea for guests;
Refreshed all food and beverage items as needed;
Sorts and stores food item deliveries;
Clears all dishes, food items, and tables and cleans the breakfast room area;
Maintains all breakfast equipment and storage areas in a clean and safe manner;
Ensures proper recording of all required items as per food safety regulations;
Other duties as assigned.
What we are looking for...

Must be friendly, energetic, enthusiastic, and self-motivated, with a professional appearance;
Serving experience in a busy environment is considered an asset;
Proven customer service abilities;
Excellent communication skills both verbal and written;
Good organizational and multi-tasking skills;
Food Handlers Certificate an asset;
Must be available to work weekdays and weekends (3 - 4 shifts per week);
Must be legally authorized to work in Canada. 
About Aloft Vaughan Mills
The Aloft Vaughan Mills is a star all on its own, our trendy hotel offers excitement inside and out. It is just a couple of steps away from Vaughan Mills, a unique and dynamic mega-mall with upscale restaurants and specialty shops, Canada’s Wonderland; and the great outdoors. At Aloft, stylish décor blends with modern comfort to make all rooms cozy, featuring the signature Aloft ultra-comfortable bed, an oversized spa shower, custom amenities by Bliss® Spa, and complimentary wireless Internet access. In addition to convenient access to hot attractions, Aloft Vaughan Mills offers the Re:fuel self-serve gourmet pantry, W XYZ bar and Re:mix lounge to relax or play.
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

General Maintenance/Maintenance Attendant
We are currently recruiting for a General Maintenance person. The successful candidate will be driven and dedicated, possessing the skills necessary to respond quickly to maintenance requests and to maintain the hotel facilities by practicing preventative maintenance and general repairs. The ideal candidate will have the ability to interact professionally with guests and team members, a 'can do" attitude, and the desire to learn and advance within the company.
What we offer:

Full-time work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Chief Engineer:

Responsible for ensuring the property and product are in a condition that exceeds our guests’ expectations;
Identify and rectify general maintenance issues within the property;
Respond to guest requests in a courteous, efficient, and safe manner;
Perform preventative maintenance and necessary repairs to hotel guest rooms and equipment, including kitchen, boiler, HVAC, plumbing, and electrical;
Drywall repair, painting, and other basic carpentry as needed;
Make regular internal and external rounds of property to ensure that everything is in working order, reporting any issues to the Maintenance Manager;
Maintain work area, all equipment, and logbooks;
Respond to emergency situations including fire alarms, power failures;
Other duties as assigned.
What we are looking for...

Technical experience in a recognized trade with a general understanding of building maintenance and operation. Previous experience in a fast-paced hotel environment would be considered an asset;
Exceptional communication skills, both verbal and written;
Flexibility in working any shift as required, including evenings, weekends, and holidays;
Ability to work within a team environment and a passion to learn and grow in this role;
Ability to prioritize and multitask;
Team player and self-starter with strong organizational skills;
Working knowledge of mechanical systems and operations - ie. chillers, boilers, water softeners, refrigeration, plumbing and electrical;
Strong problem-solving, analytical, creative thinking, and decision-making skills;
Good computer and communication skills;
Detail-oriented with outstanding organizational skills;
Knowledge of pool maintenance;
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members;
Must be legally authorized to work in Canada. Please note that the hotel is unable to assist candidates in obtaining Canadian work authorization.
Hilton Garden Inn Toronto Airport
The new Hilton Garden Inn Toronto Airport was built “green” from the ground up and is the first hotel in Canada to be accredited with LEED certification. Located close to a large number of businesses, this Toronto Airport hotel in Mississauga, Ontario, boasts a diverse selection of versatile meeting space. Restaurants, shopping, major attractions and sporting facilities are just a short drive from the Hilton Garden Inn. Our hotel offers large range of facilities: the cozy Pavilion Lounge and the tranquil terrace; the fitness center and the indoor, heated pool; free 24-hour shuttle service and complimentary WiFi. The Hilton Garden Inn Toronto Airport was awarded 4 Green Keys by the Hotel Association of Canada and proud to ensure our guests stay is a success!
About Silver Hotel Group
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

 Housekeeping Supervisor 
We are currently hiring for a Housekeeping Supervisor. The Supervisor is responsible for assisting with all aspects of the housekeeping department and to oversee the management of the housekeeping and laundry departments, including cleanliness of guest rooms, public, and heart of house areas. The successful candidate will be a coach and cheerleader for the housekeeping team, providing direction, coordination, and evaluation of the department, while sharing their flare for style and design.
What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
RRSP Matching Program
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities
Reporting to the Executive Housekeeper, and or General Manager, this position requires a highly motivated and ambitious professional who can work with minimal supervision:

Manage the day-to-day activities of the Housekeeping team along with the Executive Housekeeper;
Enforce hotels standards, policies, and procedures to the Housekeeping team;
Be a department leader who motivates and mentors all housekeeping team members;
Ascertain staff training needs and provide such training;
Manage departmental budget and expenses;
Help to Lead the Health and Safety efforts of the property, ensuring all WHIMIS, WSIB, OHSA, and joint health and safety procedures are followed in the housekeeping department;
Operate well under pressure while exercising good judgments and focusing attention on details;
Maintain confidentiality of hotel guests and pertinent hotel information;
Ensure security of guest room access and hotel property;
Establish, maintain and train standards and procedures for cleaning and safe working conditions in the housekeeping department;
Works to ensure high scores for cleanliness and other housekeeping-related items on all inspections;
Develops and maintains a deep cleaning schedule and room cleanliness program;
Inspects or delegates inspections of all guestrooms cleaned by room attendants;
Develops an inspection program for all public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained;
Ensures final inspection of all housekeeping-related duties performed by the housekeeping team;
Initiates new procedures to increase the efficiency of labor and safe chemical and equipment use;
May serve as "manager on duty" as required;
Perform other duties as assigned including assisting staff with their job functions during peak periods.
 What We are Looking for...

Managerial experience in housekeeping in a Hotel or related industry;
Post-secondary degree/diploma in Tourism or Hospitality is an asset;
Strong verbal and written communication skills;
Excellent organizational, technical, analytical, and problem-solving skills;
Able to think clearly in pressure situations, exercise good judgment, and focus attention on details;
Is able to endure an abundance of physical movements in the performance of job duties;
Working knowledge of Microsoft Word and Excel;
Highly interpersonal; comfortable engaging with all guests, visitors, vendors, and team members;
Experience in financial management for a housekeeping department is an asset;
Experience working in a unionized environment will be considered an asset;
A positive attitude is a must!
Must be available to work flexible shifts which may include but are not limited to days, evenings, overnights, weekends, and holidays as required by management.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. 
Hilton Garden Inn Toronto Airport
The Hilton Garden Inn Toronto Airport was built “green” from the ground up and is the first hotel in Canada to be accredited with LEED certification. Located close to a large number of businesses, this Toronto Airport hotel in Mississauga, Ontario, boasts a diverse selection of versatile meeting space. Restaurants, shopping, major attractions and sporting facilities are just a short drive from the Hilton Garden Inn. Our hotel offers large range of facilities: the cozy Pavilion Lounge and the tranquil terrace; the fitness center and the indoor, heated pool; free 24-hour shuttle service and complimentary WiFi. The Hilton Garden Inn Toronto Airport was awarded 4 Green Keys by the Hotel Association of Canada and proud to ensure our guests stay is a success!
About Us
https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Breakfast Server
The Pantages Hotel, Downtown Toronto is currently recruiting a part-time  Breakfast Server to work in our restaurant! The primary responsibilities of the role include making sure our guests and customers have a wonderful breakfast experience and leave ready for their day!
What we offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts
Key Responsibilities

Greet guests, communicate the menu and daily specials, offer suggestions and ensure an overall relaxed and fun breakfast experience.
Submit order to the Culinary team, ensuring accurate and clear information that translates to a seamless experience for everyone involved.
Do quality checks with each table ensuring the customer is happy or following through with any requests.
Accurately punch in orders and issue billing, answering questions as needed.
Clear the tables and ensure everything is set for the next customer.
It’s breakfast service, so keep the coffee topped up and the conversation light.
Perform other reasonable tasks as assigned by management.
What we are looking for...

Serving experience in a busy environment is an asset.
Excellent communication and positive attitude.
Proven customer service skills and resolving customer concerns.
Strong organization skills and a proficient multi-tasker.
Must have a Valid Food Handlers Certificate.
Must be available to work varied shifts, including early mornings, weekends, and holidays.
Must be legally authorized to work in Canada.

The Pantages is a boutique hotel with intimate surroundings in the heart of Toronto's Downtown core; just steps from the best shopping, dining and entertainment the city has to offer! Situated in the heart of one of Toronto’s most vibrant neighborhoods, this hotel offers unique rooms with thoughtful layouts and fantastic amenities. We are also  proudly home to Stages Restaurant & Lounge,  delivering Canadian inspired local flavors and dishes along with hand-crafted, expertly shaken cocktails.
About Us

https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional!
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.